Juane' Blake

Health Care,Account Management, Call center

Upland, CA 91786

ad1u6a@r.postjobfree.com

+1-909-***-****

Medical collections, Account Representative, Call center, Customer service Authorized to work in the US for any employer

Work Experience

Medical Resolution specialist

Meduit -CMRE Financial & PCB Llc - Brea, CA

February 2019 to Present

• Manage and collect debt for medical providers

• Inbound and outbound calls.

• Received mail correspondence in order to discuss account EOB, LOE, and to update accounts.

• Experience with government and private insurance,Medicaid, Medicare Exc.

• Make necessary changes on accounts if needed. Address phone numbers, Attorney Bankruptcy.

• Negotiate Sif Pif or payday plan, with or with out Attorney.

• File documents, thoroughly update and notate accounts

• Add and update insurance information for billing.

• Call center

• Remote worker

Provider Recruiter

QTC Medical Services (Sincerous solutions) - Diamond Bar, CA April 2017 to 2019

• Contact the appropriate decision maker regarding a physician ability to accommodate federal employee's by completing second opinion evaluations.

• Explained the physician's requirements before, after and during evaluations and what is expected.

• Gathered all documents needed to contract the provider assuring all document were up to date and forwarding the documents to Credentialing's for approval. Appraiser Assigner Specialist

PCV Murcor (Lani Staffing) - Pomona, CA

June 2016 to April 2017

• Contact appraisers by email or phone based on their scores, proximity and criteria.

• Searching for three or more Vendors to determining the best available fee and return for the appraisal.

• Verifying and confirming the quote and negotiating the fee to match client's fee and requesting fee increases by email if necessary.

• Determining if the Vendor profile has all information need to offer the appraiser the assignment and updating profile if needed.

• Notate all information assigning the appraisal and making any changes to the assignment if requested by the appraiser.

Account Representative/Collector

ARS National Services - Rancho Cucamonga, CA

July 2010 to May 2016

• Managed over 3,500 accounts.

• Contacted consumer to discuss repayment of their outstanding debt.

• Collected on accounts in range of $300 - $50,000 including unsecured consumer loans and credit cards

• Set up electronic withdrawals or additional repayment options.

• Negotiation repayment plans.

• Set up and Received payment and provided confirmation.

• Research skip tracing

Education

Certified in Healthcare

Holistics Southern California College of Energy Healing - Upland, CA April 2018 to September 2018

Certificate in Criminology

Criminal Justice Everest College Ontario CA - Ontario, CA March 2008 to June 2009

Certificate

Logistics Studies Chaffey College - Fontana, CA

February 2007

Certificate in Accounting

Accounting and Bookkeeping C.C.E School - San Diego, CA 1993

High school diploma or GED

Skills

• Billing (2 years)

• Call Center (10+ years)

• Collections (8 years)

• Microsoft Excel (10+ years)

• Outlook (10+ years)

• Typing (10+ years)

• credit (5 years)

• problem solving (10+ years)

• Negotiation (10+ years)

• Accounting (6 years)

• Customer Service (10+ years)

• Recruiting (3 years)

• Communications (10+ years)

• Word (10+ years)

• retail sales (2 years)

• 10 Key Calculator (10+ years)

• Microsoft Word (10+ years)

• Loan Origination (10+ years)

• Logistics (1 year)

• HR sourcing (1 year)

• Cold Calling (10+ years)

• Management (5 years)

• Purchasing

• Communication skills

• Contracts

• Microsoft Powerpoint

• Managed care

• Medical Collection

• Accounts Receivable

• Healthcare Management

Languages

• English - Fluent

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