EMANUEL DENNIS

Rancho Cucamonga, CA ***** 909-***-**** ad1u37@r.postjobfree.com

Professional Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Skills

Quantity Calculations

Team work

Product Signage and Labeling

Product Verification

Communication Skills

Goal Oriented

Efficient Time Management Skills

Work History

Warehouse Associate 03/2022 to Current

Amazon – Bloomington, CA

Worked safely around moving machinery.

Performed inventory control, such as counting and stocking merchandise. Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Wrapped pallets in shrink wrap prior to loading.

Checked packages and merchandise for damage and notified vendors. Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Prepared orders for shipment by systematically picking, packing and labeling merchandise. Sales Manager 08/2021 to 03/2022

Mayweather Boxing And Fitness – Rancho Cucamonga, CA Handled customer relations issues, enabling quick resolution and client satisfaction. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.

Organized promotional events and interacted with community to increase sales volume. Held weekly meetings with owner and staff members to identify techniques to overcome sales obstacles.

Created effective strategies to target new markets after researching and analyzing competitor behavior.

Team Leader 02/2017 to 03/2020

Jumping Jacks – Rancho Cucamonga, CA

Mentored and guided employees to foster proper completion of assigned duties. Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

Built strong relationships with customers through positive attitude and attentive response. Established open and professional relationships with team members to achieve quick resolutions for various issues.

Led team of 8 members while providing exceptional customer service. Coached team members in customer service techniques, providing feedback and encouragement toward reaching goals.

Implemented new working processes to deliver multiple improvements. Maximized efficiency by removing safety hazards and debris from work areas. Assisted the manager with new hire processing and existing training programs. Education

Bachelor of Aviation: Aviation Expected in 06/2023 California Aeronautical University - Bakersfield, CA High School Diploma 05/2020

Los Osos High School - Rancho Cucamonga, CA

Certifications

Private Pilot License

Advanced Ground Instructor License

Instrument Ground Instructor License

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