Kanika Wells
Mt.Sterling, KY 40353
******.*****@*****.***
SUMMARY
More than a decade of professional experience working with a variety of clients. Performing supervisory duties, call center experience and training new hires. Excellent team-building skills and works well in a deadline-driven environment. Able to adapt to frequent changes.
Most recently, I have been working as a Packager at Avantor from August 2015 to January 2017. Where I worked
efficiently to produce quality products to meet schedules. EXPERIENCE
Packager, Avantor, Paris,Ky Aug.2015-Jan 2017
My job consisted of labeling products and packages. The weighing and measuring of items. Maintained
production and packaging records. Checked lot numbers and Expiration dates. I had to set up as well as perform cleanouts on equipment. Plus notify supervisors of any equipment malfunctions.
Customer Rep, General Dynamics,Whienchester,Ky
Oct.2013-July 2015
Spoke with consumers by phone. Received and processed incoming calls for the consumer. Had to cancel accounts. Recorded details of the consumer’s transactions. Prioritized data entry daily to ensure consumers’ needs were met. Ensured that appropriate changes were made to resolve the consumers concerns. Maintained a positive and
professional phone demeanor. Identified areas
for improvement.
SKILLS
Data Entry, Consumer Relations, Supervisory
Skills, Telephone Skills, Quality, Lock and Tag
Out Procedures, Operate Forklift, Trained In
Stain, Poison and Hazard Rooms, Packaging
EDUCATION
Graduated Paris High School
Completed 48 Credit Hours At Bluegrass
Community College