Customer Service Bar Manager

Joseph Jiminaro

720-***-**** ad1tyq@r.postjobfree.com Lakewood, CO 80215

SUMMARY

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

SKILLS

Time Management

Team Leadership

EXPERIENCE

Manager, Big Daddy bagels, August 2021-October 2023

Lakewood, CO

Assisted in the supervision of night staff to ensure all duties were completed accurately and on time.

Coached, mentored and trained team members in order to improve their job performance.

Established processes to ensure efficient workflow throughout the organization.

Bartender Shift Manager, Bridgewater Grill, May 2018-September 2021

Golden, CO

Developed and implemented staff training program to ensure quality customer service.

Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.

Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.

Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender, Westwood golf club, February 2015-June 2018

Arvada, CO

Greeted customers and provided excellent customer service.

Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Provided drink suggestions to customers based on their preferences.

EDUCATION AND TRAINING

Mixology, Authentic Bartending School, Long Branch, NJ

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