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Customer Service High School

Location:
Oakland, CA
Posted:
December 09, 2023

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Resume:

Felicia Moore

Oakland, CA

ad1tx4@r.postjobfree.com

+1-510-***-****

Hello My name is Felicia Moore I am a bartender of 17 years. Well versed in multitasking while providing over the top customer service. I thrive best in creative, high paced, high volume environments. I love making my own recipes. If hired I will provide a customer service so great with a personality so big that guests will literally rave, and return just to see me . Work Experience

Bartender

LEVYS RESTURANTS - Oakland, CA

October 2023 to Present

Greet guest in a timely manner. Prepare and garnish cocktails. Receive payment. Clean and stock bar . Open and break down bar.

Lead Bartender/Trainer

T.G.I Fridays - Union City, CA

December 2021 to Present

Prepare cocktails, stock bar, train new team members, & provide over the top customer service Bartender

Tribune Tavern - Oakland, CA

January 2020 to March 2020

Prepare cocktails, stock, clean, handle cash

Bartender/Trainer

Plank - Oakland, CA

September 2014 to December 2019

Prepare cocktails, clean, stock, train new bartenders, handle cash Bartender

Texas Roadhouse - Union City, CA

January 2009 to December 2014

Prepare cocktails, clean, stock, handle cash

Bartender/Server

Red Lobster - Fremont, CA

March 2003 to January 2008

Server trainer, prepare cocktails, take guests orders, process order, stock, clean Education

Certificate program in ARF Certified Administrator Careful Minds - Oakland, CA

January 2020 to February 2020

High school or equivalent in Education

Hayward High School - Oakland, CA

September 1999 to June 2002

Skills

• Bartending

• Restaurant Experience

• Retail

• Serving Experience

• Busser

• Host/Hostess

• POS

• Food Service

• Banquet Experience

• Food Safety

• Bartending

• Restaurant experience

• Customer service

• Cash handling

• Serving

• POS

• Cash register

Certifications and Licenses

Certified Adult Res

January 2020 to February 2020

Assessments

Cleaner fit — Proficient

October 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Work motivation — Proficient

October 2021

Level of motivation and discipline applied toward work Full results: Proficient

Bartending — Proficient

November 2021

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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