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Customer Service Data Entry

Location:
Fort Washington, MD
Salary:
Open
Posted:
December 09, 2023

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Resume:

KIRK NEWTON

ad1twh@r.postjobfree.com, 202-***-****

ADMINSTRATIVE ASSISTANT

SKILLS

Microsoft Office Suite, Medical Manager, Med iSOFT, Elite, CBSI, ICD-9/10, CPT -4 and HCPCS Coding, Medicaid, Medifax and EVS Verification systems

EXPERIENCE

WWWWW

2007 – 2018 Momedia Production Company Wash, D.C.

Production Assistant & Secretary

Support staff, responsible for answering multi-phone lines, inputting data into computer, directing calls and callers to appropriate unit or division

Provide excellent customer service to internal and external customers

Assist production staff in guest booking and communications

Perform other duties as requested by staff to ensure all necessary tasks are performed in a proficient manner that adheres to the quality expected from the company.

2004 – 2007 Smart City-Washington Convention Center Wash, D.C

Customer Sales/Service Representative

Responsible for inputting telecommunication orders for telephones and internet services

Desi multi-line phones to various exhibitor’s booths, conference rooms, and service desks

Communicate in oral and written with exhibitors and staff, internal/external customers

Responsible for maintaining and managing the service desk when show exhibitors are present

Provide excellent customer service to internal/external customers

1999 - 2004 Capitol Hill Medical Clinic Wash, D.C.

Appointment Representative

Scheduled Appointments

Performed data entry

Retrieved medical reports

Verified insurance claims

Performed data entry for accounts payable

Maintained patient charts and entering patient data into database; scheduled patient appointments

Tracked and paged medical personnel

EDUCATION

Dunbar Senior High School, 203 N Street SW #301 Wash, D.C.



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