Shameco Williams

708-***-**** ad1tvc@r.postjobfree.com Peoria, IL

Profile

Resourceful general manager with proven history in driving revenue performance, growth, and service. Experienced in executing innovative strategies, managing large budgets, and improving processes. Dedicated business professional with well-developed organizational and interpersonal skills. Friendly and engaging team player and leader able to inspire staff to perform their best.

Skills

Cost control Process Optimization Strategic Planning Inventory Management Staff Development Quality Assurance Policy Development & Improvement Microsoft Office Suite Customer Service.

Experience

GENERAL MANAGER TRANSWEST TRANSPORTATION 2020 - PRESENT

·Implemented business strategies, resulting in 20% increased productivity.

·Recruit, hire, train, and coach over 30 staff members.

·Streamline and provide oversight for business operations, and enhanced efficiency.

·Support the scaling of operation in all verticals.

·Implemented standardized safety documentation, leading process improvement.

·Maintain policy and compliance for difference sites.

BUS OPERATOR PACE BUS COMPANY 2014 – 2016

·Assisted in creating cross-training programs ensuring staff were able to perform confidently and effectively.

·Created and implemented safety standards compliance policies.

·Transport up to 90 elementary, middle, and high school aged students across designated bus routes.

·Administer routine vehicle safety inspections.

·Maintained safe conditions by ensuring riders followed-in-transit procedures.

·Maintained excellent customer relations, providing friendly and courteous service.

BEAUTY CONSULTANT A NEW YOU SALON 2011 – 2014

·Converted 12% of service customers into product customers.

·Improved appearance of clients’ hair and skin.

·Developed new techniques for health of hair and skin.

·Developed and provided education seminars on styling techniques, and creating a brand.

Education

BACHELOR OF ARTS IN EDUCATION GOVERNOR’S STATE UNIVERSITY UNIVERSITY PARK, IL

ASSOCIATE IN ARTS AND SCIENCE PRARIE STATE UNIVERSITY CHICAGO HEIGHTS, ILL

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