Becky Hines
Mesa, AZ *****
*******************@***********.***
Work Experience
Tech Expert
Verizon Wireless - Chandler, AZ
September 2003 to January 2023
Account activation, porting phone numbers between carriers, financial services, phone/computer/ security/internet trouble shooting and repaired or replacement of devices, upgrading equipment, adding changing calling plans and add-ons, verifying all features and plans are accurate based on customer needs and wants
Education
Associate's degree in Computer Science
Lincoln School of Commerce - Lincoln, NE
September 1991 to February 1992
Skills
• Computer Science
• Customer service (10+ years)
• Customer support (10+ years)
• Customer retention (10+ years)
• Customer relationship management
• Financial Services (10+ years)