Customer Service manager
Resume:
Jennifer Grimsley
Seeking a position that will highlight my strengths and help me overcome my weaknesses Mesa, AZ 85208
*******.**@*****.***
Ive been with the same company for the past 12 years, so its taking alot of courage to go outside my comfort zone and look for something else, Im hoping i can find something that suits me better and that will turn into a career vs just another job. My experience runs the gammet from resturant experience, bartending, phlebotomy and administration.. If its an entry level skill then chances are I've mastered it. Anyways I hope to bring my experience and knowledge to your company and show you what a positive addition I can truly be. Thank you for you time.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Lead
HMFO Enterprises - Mesa, AZ
March 2014 to Present
• Managed customer accounts
• Conducted customer service surveys
• Resolved customer issues
• Worked in the inbound call center
SPECIAL projects mgr trainee
FDIC
April 2012 to February 2014
I cannot disclose the details of this particular position for security reasons, however I can say I am able to be rehired and only left the company because the contract was over. Assistant Manager
CosmoProf - San Leandro, CA
March 2010 to July 2011
• Maintained all operations within the store
• Performed official money count every night
• Upheld a high standard of customer service
• Opened and closed the store at the beginning and end of shifts
• Ordered and stocked store merchandise
• Managed daily reports of transactions
Education
High school diploma or GED
Skills
• Program Management (5 years)
• Project Coordination
• Computer skills (10+ years)
• Customer service (9 years)
• Multi-line phone systems (3 years)
• Research
• Typing
• Schedule Management
• Project Scheduling
• Microsoft Outlook
• Budgeting
• Microsoft Word
• Microsoft Project
• Sales
• Quality Assurance
• Computer Networking
• Management
• Project Management
• Project Planning
• Data collection (7 years)
Certifications and Licenses
Registered Phlebotomy Technician
June 2016 to Present
Mixology
January 2012 to Present
Groups
Entreprenistas
March 2021 to Present
Contact this candidate