JM

OBJECTIVE

To secure a position where I can display my skills, and have the opportunity to acquire new growth through experience provided.

SKILLS

Heavy Customer Service

Background, as well as 3 year

Call center experience.

JOANN

CUSTOMER SERVICE REPRESENTATIVE

EXPERIENCE

JOB TITLE • COMPANY • DATES FROM – TO

THRIFT STORE MGR FLOWERS BAKERY 3/99 – 1/2000

RUNNING OF CASH REGISTER, STOCKING SHELVES, CHECKING IN STOCK OF MULTIPLE DRIVERS, BALANCING END OF DAY, MAKING BANK DEPOSITS.

JOB TITLE • COMPANY • DATES FROM – TO

DATA ENTRY ENCODER U.S.P.S. 10/97 – 3/1999

DATA ENTRY, ALPHA AND NUMERIC OF MAIL PIECES ON COMPUTER SCREEN

FOR EXACT ACCURACY OF ENCODING MAIL PIECES TO BE ROUTED TO CORRECT ADDRESSES.

JOB TITLE • COMPANY • DATES FROM – TO

CUSTOMER SVC REP KANES FURNITURE 1994 – 1996

ANSWERING PHONES, DATA ENTRY, SCHEDULING OF SERVICE CALLS,

TAKING CUSTOMER PAYMENTS, BALANCING OF DAILY LOG.

PROMOTED TO: KANES CORPORATE OFFICE; DATA ENTRY OF SALES ORDERS

ADVANCED TO: KANES TAMPA STORE AS STORE MANAGER

EDUCATION

Studied Business Education Programs at Voorhees High School,

Califon, New Jersey, 1984 – 1988.

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