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Customer Service Administrative Assistant

Location:
Des Plaines, IL
Posted:
December 09, 2023

Contact this candidate

Resume:

Noemi Olmo

Des plaines, IL

708-***-****

ad1tr8@r.postjobfree.com

Employment History

Ross Stores Inc.

Area supervisor

Mount prospect, Illinois

July 2020 - November 2021

●Opened and closed store by following safety and theft prevention policies

●Managed all associates throughout the day keeping time management

●Helped on floor with stocking and merchandising

●Helped in stock room with processing new merchandise

●Answered your home calls from cooperate as well as customers seeking information about the store and products

●Used designated programs and websites to complete in store and cooperate tasks

●Assisted any customers in store with any needs

Aetna (Contract with Job Giraffe)

Administrative Assistant

Downers Grove, Illinois

September 2019 - October 2019

●Entered invitation data from paper and electronic invitations for health benefit fair events

●Made at least 200 entries per day

●Printed, scanned and filed event information

●Made calls to agency contacts to confirm event information

●Made calls to agency contacts for missing or unknown event information

McDonald's

Customer Service Crew Member

Bridgeview, Illinois

February 2018 – December 2019

●Served the customer by being friendly and efficient in taking orders

●Completed check out at the front counter and drive thru (cash, debit and mobile payment)

●Provided customers with quick and accurate service, demonstrated sensitivity to their individual needs while behind the register as well as in the dining areas

●Cleaned all work areas as well as stocked food supplies as needed

Sammy's Taste of Chicago

Cashier/ Cook/ Customer Service

West Allis, Wisconsin

April 2017 – November 2017

●Greeted customers in friendly manner

●Took orders efficiently and accurately

●Took phone calls and answered questions about food and service

●Kept work area clean

Big Lots

Customer Service Representative

Milwaukee, Wisconsin

July 2016 – February 2017

●Provided a friendly and energetic presence while processing purchases

●Raised the most donations for children’s hospital promotion

●Greeted each customer with enthusiasm

●Answered any questions relating to various products

●Answered phone calls and provided information about hours, store policies and items

●Stocked and restocked merchandise

David’s Bridal

Customer Service Representative (CSR)

Oak Lawn, Illinois

December 2015 – May 2016

●Provided brides and guests with enthusiastic and friendly service

●Answered questions regarding gown price and availability

●Scheduled all bridal fittings and finals appointments

●Kept records of all bridal needs as well as consultant availability

●Provided over the phone information regarding gowns, confirmed appointments and deliveries

●Contacted brides with any concerns on shipments

United States Air Force

Trainee

San Antonio, Texas

September 2015 – November 2015

●Trained in the fundamental skills necessary to be successful in the operational Air Force

Impark

Ambassador/Service Representative

Milwaukee, Wisconsin

October 2014 – August 2015

●Provided patrons with answers to questions concerning parking hours, rates and memberships

●Assisted customers with cash and card payments

●Directed all parking lot traffic

●Responded to and resolved complaints

Education

Alexander Hamilton High School

High School Diploma

Milwaukee, Wisconsin

Graduated June 2014

Skills

●MS Office (Word and Excel)

●Data entry

●Customer Service

●Cash handling

References

●Available upon request



Contact this candidate