Quality Assurance Data Entry

Shammeka Rivers

**** ****** ***** *********, ** *0294 (404-)664-0905

*********@*******.***

PROFESSIONAL SUMMARY:

Quality oriented and results-driven logistics operations lead with the proven skills in execution and planning, cross-dock operations, multi-tasking, quality assurance and leading others in a fast paced time sensitive environment; while positively motivating, coaching to achieve facility goals and exceed customer expectations.

PROFESSIONAL EXPERIENCE:

sales employees reports

XPO Logistics (Formerly Menlo Logistics) Now GXO Logistics

Logistics Specialist /Clerk II – Union City, GA 2016-Present

Audit locations & freight using Oracle, WMS & PCA throughout the warehouse

Research freight in locations for variances

Check inventory by counting & making correction to the locations

Run & Update reports for variances

Perform daily data entry on spreadsheet about changes on locations/ freight by emailing the information to various departments

Analyze shortage & overage for all variances.

Logistics Specialist -Conley, GA (Menlo Logistics) 2008-2016

Received and processed all inbound loads and provided dock with necessary documents to unload trailers

Responsible for researching, validating, resolving and disputing claims

Managed inbound exceptions in system and ensure properly documented

Scheduled live unload deliveries with carriers and coordinated with dock operation

Supervised dock when necessary insuring outbound load quality standards were met (yard &dock) report

Built outbound loads in system and create all required outbound documentation with Oracle & TMS

Resolved issues related to inbound vendor paperwork, inbound freight, load quality, equipment, OSD, & claims

Generated weekly KPI metric and distributed; Dwell time, weekly activity, all short report, etc.

Managed inbound calls from customer, drivers and shippers

Trained new and existing staff on new processes and procedures.

Developed a strong working relationship with both our customer and carriers for POD

Developed SOP’s and SWI’s FTC processes

Material Handler/ Shipping & Receiving – Riverdale, GA 2003 - 2008

Supported operations by moving materials throughout the facility

Utilized RF gun to received and put-away freight into proper locations

Picked and shipped freight using WMS based on the mode (Domestic, International, Expedite)

Performed cycle counts to maintain accurate inventory, ensuring compliance to inventory and quality processes

Implement Kaizen & Lean in daily routine in putting away freight & shipping

Education

South Atlanta High School – Graduated 1997

Sanford Institute – 2008

Load Training –(certified) Freight Broker 2020

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