Customer Service Representative

Tammy Donkor

Customer Service Representative

Contact

*** ******** *****

Bethlehem Ga 30260

678-***-****

************@*****.***

Objective

Scheduling and dispatching service technicians, efficiently, communications with customers parts orders, relaying information and pertinent job detains to service technicians, communications with Warranty companies, submitting claims, closing work orders and billing out.

Education

Forsyth Central High

Cumming Ga 30040

GED

Real Estate

License Current

Key Skills

Customer Service

Scheduling

Dispatch

Claims submissions

Part ordering

Billing

Payment processing

Experience

February 2020- present

Owner operator • Bethlehem GA

A-1 Total Repairs 404-***-****

April 2017-March 2019

Customer service representative • Lawrenceville Ga

Cool Masters 678-***-****

November 2016-April 2017

Server • Duluth

Red Lobster 770-***-****

Responsibilities, Scheduling and dispatching incoming Work orders sent by warranty and property management companies, submitting claims, following up on claims, part orders, customer out of pocket payment processing, providing exceptional customer service overseeing daily operations with technicians

Communication

Providing exceptional Customer communications and contractor service as well as Warranty companies and property management company communications.

References

Ally Herrera cell 786-***-****

Gloria Odoom cell- 470-***-****

Contact this candidate