Customer Service Representative
Resume:
STEPHANIE OWENS
*********************@*****.***
SKILLS & ABILITIES
Expertise in providing coaching and training to team members to execute organizations mission statement and policy adherence.
EXPERIENCE
2022-2023 Shift Leader
Jersey Mikes
Provided coaching to team members to improve performance while ensuring the shift is appropriately deployed to exceed hospitality and guest standards.
2017-2017 Seasonal Cashier
Target
Executed adjacency changes, transitions, revisions and sales plans for all departments while supporting guest services with cashiering and order pickups.
2014 - 2015 Customer Service Representative
Walmart Neighborhood Grocery
Handling customer orders and processing customer returns. Responsible for cashing checks, returns, and stocking inventory.
2010 - 2014 HBA Team Lead
K-Mart
Assisted management with the training of associates and provided input regarding associate performance in addition to executing Customer Service and Sales Associate responsibilities.
EDUCATION
May 2026 Bachelors of Science in Administrative Justice
Long Beach City College
LEADERSHIP
Used problem-solving skills to quickly resolve potential conflicts in the workplace and achieve actionable results.
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