Customer Service Representative
Resume:
Jakovi Harris
Dallas, TX
ad1ta8@r.postjobfree.com
Work Experience
Customer Service Representative
Genpact - Richardson, TX
June 2021 to August 2022
JA'KOVI HARRIS
721 Oak Creek Dr, Hutchins, Texas, 75141, US • 214-***-**** • ad1ta8@r.postjobfree.com Professional Summary
Skills
• Work Experience:
• Developed extreme rapport over the phone. Would ask clients tactical
•
probing questions to help discover their goals, needs, wants and
• Meta Marketing Pro (Facebook) June 2022-Current
challenges over the phone. Would then design tailored campaign
•
solutions towards their needs and would meet weekly for sixty-ninety
• Performed direct sales over the phone via cold call/warm leads, worked days. with over 200+ diverse businesses who on average spent $10,000-
• Data entry
$25,000 monthly and convinced them to invest more capital into
• Campaign development
Facebook advertising.
• Fact checking
• Expert on Facebook Ads manager and Instagram Ads. Clients would
• Employee training
share screens and would rely on me as their trusted campaign specialist • Budgeting to design campaigns that were built to generate more leads and sales fore Strategic planning their business. Education
High School - 2018
Cedar Valley College - DCCCD - Lancaster, TX
Work History
Marketing Expert - June, 2022 to Present Meta - Richardson, TX o Work Experience:
o
•
o Meta Marketing Pro (Facebook) June 2022-Current
o Performed direct sales over the phone via cold call/warm leads, worked with over 200+ diverse businesses
who on average spent $10,000-$25,000 monthly and convinced them to invest more capital into Facebook
advertising.
o Expert on Facebook Ads manager and Instagram Ads. Clients would share screens and would rely on me as their trusted campaign specialist to design campaigns that were built to generate more leads and sales
for their business.
o Developed extreme rapport over the phone. Would ask clients tactical probing questions to help discover
their goals, needs, wants and challenges over the phone. Would then design tailored campaign solutions towards their needs and would meet weekly for sixty-ninety days. Customer Service Representative
TRANZACT - Richardson, TX
February 2020 to September 2021
Assistant customers with setting up insurance on a day to day basis, through the process of inbound, outbound, and cold calling, managing accounts, managing crm and analyzing data Warehouse Associate
Labatt Food Service - Dallas, TX
February 2019 to August 2020
• Responsible for safely and accurately selecting cases utilizing voice technology and an electric tugger.
• Selectors are expected to maintain a fast pace while also maintaining high standards of quality. Education
High school diploma
Duncanville High School - Duncanville, TX
August 2017 to June 2018
Skills
• Order Picking
• Pallet Jack
• RF Scanner
• Warehouse Experience
• Packaging
• Shipping & Receiving
• Heavy Lifting
• Quality Inspection
• Lean Six Sigma (5 years)
• Facebook Advertising
• Direct Sales
• Digital Marketing
• Social Media Management
• PPC Campaign Management
• Search Engine Optimization (SEO)
Contact this candidate