Customer Service Beverage Operations
Resume:
Jeremy
Encalade
Food and Beverage Operations, Clubhouse Operations
Food and Beverage Operations
With the experience that I’ve accumulated over the past eleven years in the Food and Beverage Industry, I feel that I can present myself as very well versed candidate for the available role of Food and Beverage Manager. I am truly in tune with daily operations and aim to create an environment of creativity, comfort and precision. We are gifted with sight, smell and taste; these are also some of the most convenient marketing tools that our industry possesses to drive brand development, market capture and inventory movement.
Profile
Food and Beverage Administrator with dynamic experience in customer service, account services, restaurant & bar management, brand promotions, event planning, inventory and sales reconciliation.
Education
The University of Houston
Kinesiology, Human Health and Performance
The Art Institute of Houston
Graphic Design, Layout Design
Experience
Sterling Country Club 2010-2012, 2015-2019, 2019-Current
Clubhouse Manager, Food & Beverage Manager
Oversee Private Events Coordinator, Service Director, Bar Manager and Executive Chef. Create and operate Food and Beverage Operational Budget. Create Training Manuals, Menus, Daily Specials. Responsible for ordering and maintaining product, supplies and equipment. Work with vendors to create interesting events. Monitor Financial Reports, Payroll and affect change where necessary. Monitor various variables to develop financially stable strategies. Daily staff management.
Manage all Facility Services, service contracts and supply needs. Monitor and maintain all certifications and permits. Organize and oversee all maintenance and repair projects.
Bar 5015 2016- 2019
Bartender, Assistant Manager
Create Cocktail Menu consisting of craft cocktails and trendy favorites. Use in demand product to create unique cocktails capturing the energy of our events and promotions. Manage, order, account for, and promote inventory. Create training schedules and procedure. Work with vendors to manage scheduled promotions and create events.
*In 2018, relinquished my management role 5015 to accept a greater role at Sterling Country Club.
Uncle Albert’s Pub 2013- 2016
Lead Bartender
Worked directly with management to maintain day to day business operations, Accountable for all shift maintenance and financial duties. Operate daily promotions and conduct daily inventory.
Technical and Creative Proficiencies
•Multimedia Incorporation •Brand Development
•Graphic Layout and Design •Promotional Marketing
•Digital Art •Craft Cocktail and Flavor Development •Adobe Creative Suite •Customer Service Management
References
Sharif Al-Amin
Owner/Operator Barrel of Monkeys Hospitality Group
Consulting Partner
Kevin Massey
Sales Team Manager. Glaziers Foods
Former VP Food and Beverage, Sterling Golf Management
Les Weaver
Owner and General Manager. Uncle Albert’s Pub
Patrick Jackson
Assistant Food and Beverage Manage, The Club at Carlton Woods
Former Service Director Sterling Country Club 2021
Jeremy
Encalade
ad1t5w@r.postjobfree.com
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