RAJIV HARIDASAN

E: ad1t5p@r.postjobfree.com

P: 860-***-****

PROFESSIONAL SUMMARY

●Leader/ Quality Practitioner with 24 years of Industry experience in Quality Engineering, Assurance, Test Architecture, Robotic Process Automation, Jenkins Orchestration, Intelligent Testing practice & Continuous Innovation.

●Recognized for assessing operational needs and developing QA solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

●Recognized for delivering complex testing programs for larger portfolio’s > $60M in Agile and Predictive modeling approaches.

●Strong experience in CI/CD TestOps practices and automation frameworks.

●Member of Global faculty team within the organization for Agile Delivery School and DevOps Academy.

●Recognized as Strategic leader with extensive experience in New IT testing industry, QE, Digital, Media, Robotic Process automation and Artificial Intelligence for various providers.

●Proven Test/Solution architect with trust based relationship mindset and mastery in customer relations and strategic solutioning for various Clients.

●Recognized as an Innovative leader with proven ability to continuously implement value driven initiatives and global quality strategies.

●Strong Client/Customer presentation skills at Executive Levels dealing with CEO, CTO, EVP, Managing Director, President’s across organizations.

●Proven record of setting up Test Center of Excellence/Intelligent QE CoE’s.

●Strategic Partner to Clients/Customers for RPA roadshows, cross-functional teams, co-location model in driving continuous improvement initiatives.

●Vast experience in customer relationships, account management, executing complex business deals, revenue, margins.

●Highly proficient communicator effective at managing relationships between strategic leadership, third-party vendors, and clients.

●Drives cultural shifts across businesses and stakeholder groups to create readiness for change and influence behavior

●Incorporates a common vision and a future view that sets direction and influences change through others

●Managed & Implemented large transformational program for Fortune clients within the Media, Telecom, Insurance, Banking, Health & Public Services and Retail industry with globally distributed team.

WORK HISTORY

Accenture – Quality Engineering Leadership Intelligent Quality Practice

Los Angeles, CA • 05/2022 - Current

●Support Quality Engineering direction to ensure established quality processes, governance procedures are adhered to and identified

●Experienced with leading enterprise-wide implementations with a solid background in Quality engineering, business application solutions, and program management.

●Highly proficient communicator effective at managing relationships between strategic leadership, third-party vendors, and clients.

●Strong techno-functional and leadership skills, with the ability to create high-performing teams.

●Recognized for assessing operational needs and developing QE solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

●Effective and inspiring leader with a proven ability to get the best of people, set and communicate clear goals, measure results, hold people accountable, effective coach, and foster a learning environment.

●Diverse experience in handling customer relationships, providing effective pre-sale support, account management, executing complex business deals, revenue and business delivery. Decisive leader capable of leading and managing large teams having more than 400+ resources with distributed skill-sets; proven capabilities in setting goals and KRA’s.

●Accomplished professional with deep understanding of the domestic & international business culture thereby having the ability to work in highly diverse environments with people from varied backgrounds.

●Strong Client/Customer presentation skills at Executive Levels dealing with CEO's, CTO's, EVP's.

●Incorporates a common vision and a future view that sets direction and influences change through others.

●Managed & Implemented large transformational program for Fortune clients within the Media, Telecom, Insurance, Banking, Health & Public Services, Government and Retail industry with globally distributed team.

●Provide QE leadership for programs > $50M.

MTX Group - Senior Vice President Quality Practice

Los Angeles, CA • 11/2021 - April 2022

●Heading a team of 200 members Quality Engineering Salesforce, Commercial engagement globally across US, Canada, Australia and India.

●Planning, setting and achieving targets of greater than 90 M$

●Direct working relationships with CEO's, Sr. EVP and President of Client organization

●Providing direction and direct accountability of QA delivery across domains/verticals

●Implementing quality best practices revolving around software testing/agile methodologies/Test Ops.

Accenture India – QA/Engineering/TCoE/QCoE

Bangalore 02/2004 - 01/2010

●Managed team of 60 members and worked in close liaison with Program & Project Managers to forecast resource demand

●Supported pre-sales, sales, marketing teams. Created client specific solution offerings. Developed proposals for TCoE set up and other specific testing needs for clients. Presented solution approach, proposals to clients.

SKILLS

●Quality Engineering/Center of Excellence

●AI/ML

●Robotic Process Automation

●Dev/Test/Sec Ops

●Azure

●Metrics & Reporting

●Revenue and Profit Enhancement

●Risk Management QA support in CI/CD

●Scaled Agile & Intelligent Automation

●New Business Development & Retention

●Complex Contract Negotiations & Deal Structuring

●Program Management Business Acumen

●Trust based Relationship Building

●Sales / Proposals(RFP, SOW)

EDUCATION

Sikkim Manipal University

India

Masters: Business Administration

PG Project Management – University of Massachusetts Amherst

CERTIFICATIONS

●SAFe 5.0 - SA

I ACCOMPLISHMENTS

●Secured major win, after 3 failed attempts by other SVP's with global retail Client, stepping over 2 incumbent vendors, to deliver QA/E solutions valued at $55million.

●Built relationships with Client EVP's and CEO’s to successfully close large scale complex QA deals, realizing $80 million in sales.

●Rebuilt fledgling relationships with 10 key accounts to generate incremental revenue of $20 million in less than 6 months.

●Managed the complex sales cycle of a comprehensive full suite QA opportunity that realized $9.5 million in revenue, with $ 4.8 million in future services.

●Led complex multi-million-dollar Proof of concepts, partner enablement plans to various Client C- Levels.

●Executed improved change control process in the Quality group within the organization.

●Achieved over 50% year over year improvements in Cost of Quality.

●Achieved over 20% improvements in customer response cycle time.

Accenture –VP Quality Engineering Intelligent Quality Practice

Los Angeles, CA • 02/2010 - 11/2021

●Support Quality Engineering direction to ensure established quality processes, governance procedures are adhered to and identified

●Identifying Clients and operational needs; resource optimization, cost optimization, forecasts incorporating measures into plans; translating business strategy into actionable QA requirements; setting QA standards and measuring progress.

●Strategic Partnership with Development teams, Product Owners, Product Managers, Business Analyst, Environment Architecture teams, and Project/Agile Scrum teams to drive various projects across verticals.

●Key implementation of automated test frameworks and enhancing testing efficiency and productivity across the quality organization.

CAREER MAP - PREVIOUS WORK EXPERIENCES.

July 1999 – Feb 2004

●Magna Infotech – Nov 2003 – Feb 2004 (Contract to Hire)

●Vettiyil Industries – July 1999 – Dec 2000 Sep 2003 – Nov 2003

●Digiploy, Inc – Feb 2003 – Sep 2003

●Suprawin Technologies Ltd – Jan 2001 – Feb 2003.

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