GROUND TRUTH TECHNICIAN

Cruise Automation, San Francisco, CA

August 2017 - October 2017

● Enhanced Cruise’s autonomous vehicle's machine-learning capabilities and neural networks in a team setting

● Completed multiple projects pivotal to the autonomous vehicle’s ability to interact with its surroundings

SENIOR IMPLEMENTATION ENGINEER

StackMap Inc, Santa Monica, CA

May 2019 - January 2021

● Managed significant upgrades to the collection mapping experience ie. overall module presentation, intricate scrolling functionalities, complete freedom of directions text customizability, enhanced mobile-friendliness capability

● Established new integration pathways w/ previously incompatible systems for the collection, computer, and room mapping products

● Collaborated with both the engineering and sales teams to wholly identify user-experience goals, metrics of success, use-case scenarios, users/markets, and competitive advantages

● Created learning modules that act as the current knowledge base for every SM product’s implementation process, integration specificities, product development progress, solutions to known issues, and unique troubleshooting scenarios IMPLEMENTATION SPECIALIST

StackMap LLC, San Francisco, CA

November 2017 - May 2019

● Improved the StackMap experience across the board to be more user-friendly, mobile-friendly, and web-accessible

● Developed unique feedback-gathering methods to understand customer needs and provide personalized solutions

● Collaborated with cross-functional teams to further extend the company's global reach, scale to growing needs, cut costs, and deliver an unparalleled customer experience

● Successfully implemented web accessibility compliance to all indoor mapping software products through the use of WCAG 2.0+ accessibility standards

● Created and designed high-quality map graphics for indoor spaces and libraries

● Resolved HTML/Javascript integration issues on live web environments ad1t55@r.postjobfree.com 1-510-***-**** San Francisco / Oakland, CA B.S. COGNITIVE SCIENCE // EMPHASIS: ROBOTICS & AI

University of California, Santa Cruz, June 2017

Honors: Education Opportunity Programs Honoree (2016-2017), Cognitive Science Honors Recognition (2016-2017)

Extracurricular: UCSC Fencing Club, Recognition Labs S T U D I E S

E X P E R I E N C E

S K I L L S

JUN ZAFRA

SUMMARIZED

As a dedicated project manager with a strong track record of success, I’m able to identify the project’s unique end user needs to deliver customized solutions that exceed expectations. With an extensive experience in project management, research methods, and UI/UX design, I’m confident in my ability to contribute to any team and achieve successful outcomes. PROGRAMS/LANGUAGES

● Adobe Illustrator, GIMP

● HTML, Javascript

● Google Analytics

● Google Office Suite

● Microsoft Office Suite

TOOLSET

● Leadership

● Planning/Organizing

● Communication (written/verbal)

● Resource/Time Management

● Interviews/Inquiries

● Adaptability

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