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Technical Support Engineer

Location:
Chennai, Tamil Nadu, India
Salary:
40000
Posted:
December 08, 2023

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Resume:

RESUME

SATHIYAN L

Mobile: +919*********

Email: ad1szn@r.postjobfree.com

Experience Summary

•Having 6 years of Experience in IT Industry, with hands-on experience on Windows Servers like HCL, DELL, HP, IBM.

•Core strengths are implementation and administration HW of Windows Servers.

Work Experience

•Working as Technical Support in Librium global Resources Aug 2022 to APR 2023

•Working as Sr. Associate in ARC TECH from SEP 2019 to NOV 2021

•Worked as Customer Support Engineer (TL) in RAPIDTECH MAY 2017 to MAR 2019

•Worked as Associate in HCL services Ltd Coimbatore from FEB 2015 to MAR 2017

Technical Skills:

Active Directory : DHCP, DNS

Client Operating System : Windows 7, Win 8.1 & win 10,

Printers : Laser jet, Multifunction Printers, Network printer

Configuration and maintenance

Educational Qualification

•DIPLOMA in Electronics & Communication Engineering from SPTC Polytechnic College SALEM passed out in 2014.

Professional Experience

•Librium Global Resource PVT LTD Aug 2022 – Apr 2023

System Administrator

Client Cordelia cruise

Installing, configuration and Troubleshooting of Laptop Operating Systems

Printer installation and troubleshooting

Data backup and file sharing

Troubleshoot problems & provide technical support and hardware

End users & customers on their computer and network issue performing troubleshooting procedures and guiding them step by step

Develop and maintain IT network

ARC TECH SALEM SEP 2019 –Nov 2021

Windows Administrator

(CANARA BANK PROJECT)

Roles & Responsibilities

Operating systems Client :Win xp,Win7,Win 8,Win 8.1, Win10

Outlook CONFIG and live mail CONFIG

•File sharing from data sharing

•Engage Site Field support engineer and vendor for any hardware replacement

•Configuration of DHCP server & creation of IP scope and providing IP reservation, IP exception.

•Configuration of DNS server, creating the records.

•RAPIDTECH, CHENNAI MAY 2017 – Mar 2019

System Administrator

Client: CANARABANK CHENNAI

Roles & Responsibilities

•Managing a network of 500+ computers, Remote branches

•Creating Users, Groups, and Group policy in AD.

•Installing, configuration and Troubleshooting of Desktop/Laptop/Server Operating Systems such as Win7/8/10, Windows 2008/2012 Server.

•Configuring and Troubleshooting DNS, DHCP Server.

•Configuring and Troubleshooting Terminal server.

•Providing the share folder permission to users.

•Troubleshoot and resolve TCP/IP and related networking problems.

•Maintaining Users Mail backups, Data backups.

•Configuring and Troubleshooting of mail client like–MS outlook-2007, 2010&13.

•Diagnose hardware and software problems, and replace defective components.

•Installing and Troubleshooting Local and Network printers, plotters and scanners.

•Install Switches and Implement Small Network infrastructure.

•Assembling all types of Desktop PC’s.

•Patch Updating for Antivirus, Software and Handling of IT Related Procurements.

•Handling and Monitoring the Wintel Incident tickets with respect to Hardware failures, services, cluster, backup related issues, access issues and Capacity issues.

•Engage Site Field support engineer and vendor for any hardware replacement.

•HCL services Ltd Coimbatore FEB2015 –MAR 2017 System Engineer

Roles & Responsibilities

•To solve the Tickets from the user.

•Windows server 2012R2 installation & configuration.

•Resolved Desktop Issues and printer related issues.

•Installing, configuration and Troubleshooting of Desktop such as Win xp/7.

•Installed and maintained various standard software’s as per requirements.

•Configuring and Troubleshooting of mail client like–MS outlook-2007, 2010&13.

•Troubleshooting the Network issues in setup connection in the LAB Network.

•LAN troubleshooting, Cable fault rectification and cabling & crimping works.

Personal Details:

Name : Sathiyan L

Date of Birth : 28.10.1993

Gender : Male

Marital Status : SINGLE

Languages Known : English, Tamil,

Address for Communication : 2/20 Kallupalayam Gurusamipalayam Namakkal 637403

Declaration

I hereby declare that the above-furnished details are correct and true to the best of my knowledge and belief.

(SATHIYAN L)



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