Office Manager

Carol Lyn Matthews

720-***-**** E: ****************@*****.***

**** ***** *** ******, ** 80013

PROFESSIONAL

SUMMARY

Administrative professional with over 20 years of diverse experience in organizations of all sizes and across multiple industries. Well-organized and self-directed bringing excellent multitasking abilities and strengths in resolving problems. Dedicated to improving customer satisfaction, and driving overall operational improvements. Commended for consistently saving costs while increasing profits.

SKILLS Computer proficient

Excellent communication skills Multi-line telephone systems

Greet and accommodate visitors Compose correspondence

Documentation and control

Research and report preparation

Accounts payable and receivable Order and restock supplies

Mail sorting and distribution Meeting and travel arrangements Background check conduction Contract agreement preparation Contract negotiation

WORK HISTORY

PROFESSIONAL DRIVER

Professional Transportation Inc. Denver, CO

06/2018 to 01/2019

Planned and executed efficient routes to optimize time and fuel costs Completed efficient transfers at railroad sidings and final destinations to keep routes on schedule

Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs

Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions

OWNER/OPERATOR 07/2013 to 06/2018

Royal Blue Transportation Services LLC Broomfield, CO

Created business plan, established processes and directed operations to offer quality transportation to customers

Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance

Observed all driving regulations and safety procedures, maintaining compliance with Department of Transportation and Federal Motor Carriers Safety Administration

Interfaced directly with over 150 clients regularly to promote business offerings, answer questions and propose special pricing for upcoming seminars and events

OFFICE MANAGER

Wire One/BT Communications Westminster, CO

10/2007 to 06/2009

Assessed, optimized and elevated operations to target current and expected demands

Negotiated and secured contracts with office supply vendors and meeting/event catering professionals to supply all requested materials and services at competitive prices

Assessed business systems and processes, identifying areas for improvement to support future growth

OWNER/OFFICE ADMINISTRATOR

Aarons Electric Company Westminster, CO

06/2003 to 05/2007

Prepared proposals, contracts and permits for review and approval by county and state offices, general contractors and subcontractors Monitored multiple databases to keep track of all company inventory

Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed

CONTRACT MANAGER

Ball Aerospace & Technologies Corp. Broomfield, CO

05/1998 to 06/2003

Led initiative for purchasing protocol and implementation of antenna and video systems automated ordering contract with General Services Administration (GSA) schedule for federal supply

Negotiated new and existing contracts with Department of Defense(DoD) and other customers, including requests for proposals, program change orders, schedule deadlines and contract pricing in accordance with Federal Acquisition Regulations

Single handedly reduced department accounts receivable by 37% with effective customer communication and follow through

EDUCATION Government Contract Management

University of Phoenix, Westminster, CO

Accounting and Business Management

Orange Coast Community College, Costa Mesa, CA

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