Customer Service Data Entry
Resume:
LISA BALMAN
MARSHALL, MI *****
ad1sw2@r.postjobfree.com
I Have 30 yrs. experience in customer Service. I believe I would be an asset to the company. I bring with me relationship building skills, productivity, technology and initiative. I strive to learn more every day.
EXPERIENCE
1990-1994
CUSTOMER SERVICE, apex Automotive distribution
Answered incoming calls, entered orders via phone and fax. Inventory and tracked orders
1994-197
RECEPTION/CUSTOMER SERVICE, chicago lighting
Answered incoming calls on multi line phone system, Entered orders, via phone fax and mail. Kept inn contact with manufacturers on product schedule and change orders, supervised warehouse sent out catalogs, put product books together for meetings, was involved in the lighting for Buckingham fountain in chg.
1997-2004
COLLECTIONS /CUSTOMER SERVICE, ALBERTSONS
Collected hundreds of thousands of dollars from insurance companies for prescriptions. Data entry reception relief
2004-2007
CUSTOMER SERVICE, ALL TILE
Answer incoming calls, entered orders via phone fax mail and in person. Maintained relationship with high end clients, Menards, and Home Depot, did all blanket orders for the stores. tracked orders expedited pos and scheduled del for incoming containers.
2007-2010
CUSTOMER SERVICE SUPERVISOR, AVAN TILE
Answered incoming calls, was n what they call the hot seat. my phone rang first. Entered orders, tracked orders, samples sent out,
Collections /credits RMAs. Trained new employees. Invoicing daily. And did daily bank runs.
2017-2019
CUSTOMER SERVICE OFFICE MANAGER, I SUPPLY CO.
Answered customer inquiries, scheduled trucks and drivers. Accounts Receivables and Payables, OS&D, payroll. tracked drivers, making sure their staying within
D.O.T regulations. Tracked orders to ensure on time del.
2011 - 2014
HUMAN SERVICES, kellogg community college
GPA all 3 years 3.9
10/22- PRESENT
BUSINESS MANAGEMENT, strayer university
STILL ATTENDING AND ON THE EDUCATION
honor role
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