High Volume Los Angeles
Resume:
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< Harmony Roberts Resume [Q) 3
Harmony Roberts
harmonys577@gmailcom 213-***-****
Los Angeles, CA
‘PROEESSIONAL EXPERIENCE
Hollywood Park Casino, Inglewood, CA
‘Waitress, July 2016- June 2019
Delivered friendly service to a high volume of customers who moved constanly actos the Hoot
Served food and alcohl, pushing large ays with muliple orders a once.
Handled cash and dropped daily what was owed.
Regula trained new employees
Chili's, Inglewood, CA
Server, June 2015 - October 2017
“Worked with team members to provide service that consistently exceeded guest’ expectations.
‘Managed both opening and closing duties.
Busse all tables in section.
(Cashed customers out with money in pocket and dropped what was owed a the end of the sift.
Increased customer purchases of food, beverages, and alcohol.
Denny's, Long Beach, CA
Serve, April 2011 - July 2017
Provided exceptional service to high volume of customers.
Answered questions about menu selections and made recommendations when requested,
‘Thorough knowledge of all food, drinks, and desserts on the menu.
“Mastered sles techniques to increase food and beverage sles.
‘EDUCATION
‘Morro Bay High School, Morro Bay, CA
[High School Diploma, 2000
‘SKiLLS
‘Spanish (basic)
Customer service
Training
‘Conflict Management
Highly organized
Microsoft Ofice Suite
Poin of Sales
‘CERTIFICATIONS AND LICENSES
(California Food Handler Certification
Calls and notifications will vibrate jogs
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