Administrative Assistant Customer Service
Resume:
Samantha Ramkissoon
E-Mail: **************@*****.***
Objective
To work and grow in a professional environment where my knowledge, experience, and creativity may be utilized to its full potential.
Experience
The Provident Loan Society of New York
Customer Service / Jewelry Appraising / Administrative Assistant
Managed Auction Sales Department during company’s public auction periods
Worked in conjunction with other appraisers to prepare and ship high valued jewelry to public auction facility; opened and closed Auction Sales Department; maintained contact with auction facility as well as all five company branches during the most critical points of auction in order to withdraw recently paid loans.
Worked with all branch managers during critical points of auction to prevent losses to the company and secure client loans
Contacted clients regarding loans in default; offered alternative solutions to avoid loan delinquency; offered clients loan appraisals for new and existing loans
Prepared affidavits and other legal documents for legal department
Trained new employees and made evaluations and recommendations /evaluations regarding employee progress
Worked in conjunction with management to select outstanding client loans in jeopardy of auction to be held withdrawn
Established an effective communicable relationship with manager and executive-level staff regarding company policies and procedures; and made recommendations that amended company’s human resources policies
Lot Less
299 Broadway
● Cashier
Hale & Hearty
● Cashier
Pay O Matic Check Cashing
● Verify and cash checks
● Western Union, send money to different countries
● Pay bills
● Count vault
Education
Long island city High school 2008-2012
Borough of Manhattan Community College 2013-2016
Skills
Demonstrated capacity to provide comprehensive support for executive-level staff
Adept at developing and maintaining administrative processes that reduced redundancy, improved accuracy and efficiency, and achieved organizational objectives.
Outstanding organizational, multi-tasking, and problem solving skills.
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