Los Angeles Customer Service

WORK EXPERIENCE

Branch Manager PeopleReady, Los Angeles August 2023 - Present

Oversee all branch operations, including recruitment, staffing, and customer service.

Develop and execute strategies to achieve branch targets and increase profitability.

Build strong relationships with clients and businesses to generate new leads and expand the customer base.

Provide leadership and guidance to a team of staff members, ensuring they meet their performance goals.

Implement and enforce company policies and procedures to maintain compliance and operational efficiency.

Resident Property Manager I&K Properties, Los Angeles October 2022 - Present

Attend legal proceedings pertaining to the property and prepare and send 3-day notices per the rental agreement.

Ensure compliance with all state, federal, and local laws governing tenant/landlord relations, including Fair Housing and Affordable Housing Laws/Regulations.

Act as the first point of contact for residents to address and resolve problems and complaints.

Conduct daily property inspections to maintain a clean and presentable condition.

Territory Sales Manager Critter Control, Los Angeles June 2021 - November 2022

Develop strong relationships with customers, sister companies, and external businesses to generate new sales opportunities.

Present sales proposals and address customer needs effectively.

Ensure timely collection of payments.

Business Development Manager/Staffing Manager Ajilon, Los Angeles May 2019 - June 2020

Establish rapport with potential clients and arrange meetings to gain new business and enhance existing relationships.

Recruit, interview, and train candidates, providing feedback to improve performance.

Digital Pro Athlete/Footwear Lead Nike Citadel, Los Angeles October 2014 - May 2019

Utilized customer service skills to evaluate, size, and locate products that matched consumers' needs.

Managed daily activities in specific store areas, including selling, service, merchandising, and business management.

Supervised, trained, and developed associates to deliver top-notch performance.

Associate of Arts Degree LA Trade Technical College, Los Angeles, CA GPA: 3.58 / 4.0

Contact this candidate