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Customer Service Supply Chain

Location:
Queens, NY
Posted:
December 07, 2023

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Resume:

Jiandan Zhu

**** ***** **, ******* *******, NY **364

646-***-**** ad1se8@r.postjobfree.com

PROFESSIONAL WORK EXPERIENCE

Retail Specialist

U.S. Navy, San Diego, CA

May 2019 - June 2022

• Provide direct personal services by operating and managing retail service activities to include: ship stores, vending and cash collection machines

• Perform administrative and automated stock control functions for all activities operated

• Provide customer service and resolve customer complaints

• Inspect merchandise quality, manages stock items, organize merchandise items

• Conduct EPOS operations, price validity checks, and enter data using portable terminals

• Coordinates overall store activities through planning and communication with managers and supervisors to ensure all shipping and receiving objectives are accomplished

• Driving/delivering materials from storage areas to other designated area

• Responsible for the security of the product and storage Operation Supervisor

U.S. Navy in Spain

May 2017 – May 2019

• Conducted combat training for a team consisting of 5 sailors

• Enforce safety, health, and security rules

• Training new sailor on ship

• Support the sailor to rotate store and storeroom stock

• Work closely with upper management to promote a safe and effective workplace

• Provide feedback and take in employee reviews yearly

• Keep up with Navy training qualification

Operation Specialist

U.S. Navy in Japan May 2015 – May 2017

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise

• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity

• Prepare breakout requirements

• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate

EDUCATION Los Angeles Pacific University, (2020- Ongoing) San Dimas, CA

Completed 46 credits towards a BA in Supply Chain Management Skills

• Fluent in both English and Mandarin

• Proficient in Microsoft Excel and Word

• Ability to multi-task, flexible, self-motivated

• Effective time management, can execute to deadline



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