Data Entry Operator
Resume:
MICHELE LUPI
BOOTHWYN, PA ****1
****************@*****.***
*OBJECTIVES
To secure a position within an organization that offers opportunity for advancement, constructive criticism, compassion for employees, and will also allow me to utilize my current skills and education to optimize my performance and quality of work. I want my future employer to keep in mind that I am attending college to refresh myself in medical coding.
*EDUCATION
*MEDICAL CODING UMA - JUNE 1995 – JULY 1996- CHANCELLOR'S LIST
*Associate Degree in Business WIDENER- JUNE 1996 –JUNE 1998-4.0
*EXPERIENCE
CLAIMS EXAMINER TEAM LEAD- WFH @LOOMIS
DEC 2019 to Present
Receive claims in a queue and I am to use the company protocol and state standards to approve or deny payment for medical claims, I also oversee high dollar claims that get paid by my team members. Before the claims get finalized I oversee that my team didn’t make any mistakes.
TECHNICAL ANALYST -XBOX CALL CENTER
AUGUST 2009 TO SEPTEMBER 2018
Received incoming calls from Xbox customers and helped them resolve various issues from the console not working to billing issues.
ADMINISTRATIVE ASSISTANT- LUXURY LIMO
JANUARY 2006 TO FEBRUARY 2009
Responsible for daily reservations, pricing, accounts receivable, confirming reservations, filing, and dispatching
CLAIMS EXAMINER-KEYSTONE MERCY HEALTH PLAN
JULY 1999 to SEPTEMBER 2005
Responsible for timely and accurate processing of medical claims in accordance with established policies and procedures while consistently meeting or exceeding standards for quality and productivity. I also worked special daily reports to help meet Federal guidelines for time to process.
*Skills
Windows 2002/XP, Microsoft Office 365 applications, Genelco, Reflection, Signature, Unity, and Invision system knowledge, 5 years Medical Office Management experience, Internet literate, knowledge of managed care principles, medical terminology, ICD-9 and CPT-4 coding, A/R, A/P, insurance claims processing, medical/general billing, can handle all office duties, good oral communication, developed marketing for medical office, used authority to improve efficiency and enhance productivity, ability to work with limited supervision, versatile enough to deal with wide range of people’s personalities, team oriented and will fill in where needed, confident in my position to take care of problems with help from no one, I am always prepared to take on new technology, laws and care models as healthcare evolves, motivated, resourceful, proficient, organized, analytical, and dedicated to my career.
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