Wanda Ward

Sandyville, WV ***** ad1sd2@r.postjobfree.com +1-606-***-****

Authorized to work in the US for any employer

Work Experience

Secretary/Bookkeeper

Napier Trucking - Williamsburg, KY April 2013 to July 2016 Maintained all financial matters for small trucking company.

Bartender

Fifth Amendment Bar and Grill May 2011 to September 2012

Cashier

KVAT Food City - Hazard, KY January 2011 to November 2011

Customer Service Representative/Call Center

Sykes Enterprises, Incorporated - Chavies, KY May 2007 to October 2009 Call center representative for Bank of America.

Waitress/Cashier

Dairy Queen

February 2005 to February 2008

Sales Associate

Walmart - Hazard, KY September 2006 to April 2007

Education

Clinical Medical Assistant Certification Choice MD - London, KY

May 2017 to September 2017

High school diploma

Leslie County High School Class of 2006

Skills

• Typing (10+ years)

• Customer Service (10+ years)

• Sales (9 years)

• Windows (10+ years)

• Injections (Less than 1 year)

• Venipuncture (Less than 1 year) • Phlebotomy

• Triage

• Vital Signs

• Patient Care

• Pharmacy technician experience

Certifications and Licenses

Clinical Medical Assistant

Pharmacy Technician

Customer Focus & Orientation — Highly Proficient*

Responding to customer situations with sensitivity Full results: Highly Proficient* Customer Service — Highly Proficient*

Identifying and resolving common customer issues Full results: Highly Proficient* Sales Skills — Proficient*

Influencing and negotiating with customers Full results: Proficient*

Call Center Customer Service — Expert*

Applying customer service skills in a call center setting Full results: Expert*

* Indeed Assessments provides skills tests that are not indicative of a license, or continued development in any professional field.

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