Customer Service Retail Sales
Resume:
Donna Rae Haigh
Customer Service Professional
Smithfield, RI 02917
*************@*******.***
SKILLS
Meet customer expectations in areas such as timeliness, quality, consistence, and loyalty.
Microsoft Word, Excel, Accounts Receivable, Cash Applications, Commercial Collections.
EXPERIENCE
Wood Wire & Fence Co, Lincoln laid-off AR Collections 2020/2021
Provided excellent customer service
Kept detailed collection/payment arrangement notes
Researched and resolved invoice disputes and short-payments
E-mailed customer receipts and invoices
JC Penney, North Attleboro –PT- Retail Sales/Design Department 2018/2020
●Advise client on interior design factors such as taking measurements and purchasing
custom window treatments
●Communicate with clients pertaining to style, color, and fabric choices.
●Process online orders
Duluth Trading Company, Warwick –PT- Retail Sales 2017/2018
●Greet customers and inform them of current sales and promotions
●Create and maintain store displays to ensure optimal presentations
●Offer buying recommendations and increase sales
●Receive payment by cash, credit card, and vouchers
American Aerial Equipment, No. Attleboro – Temp-AR Collection/Cash App 2016/ 2016
●Daily processing of electronic and manual remittance transactions
●Evaluate new account applications for approval
●Process payments electronically
●Provide excellent customer service
Cummins Northeast LLC, Braintree –Temp-AR Commercial Collections 2014/2015
Researched and resolved invoice disputes and short-payment.
Kept detailed collection/payment arrangement notes and recommended
change in Customer, limits.
Processed credit applications including review of credit limits
EDUCATION
Graduate, East Providence High School
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