Christina M. Towey
Des Moines, IA 515-***-****, *********@*****.***
Professional Summary
Experienced professional who thrives in a fast-paced environment with the ability to develop excellent customer relationships within the insurance industry. Licensed Agent in the state of Iowa, self-motivated and driven to grow is the sales industry.
Abilities
Employment History
Life and Health Insurance Agent Feb. 2022 – Jul. 2022 Heartland Retirement Group, Des Moines, IA
• Customized insurance programs to suit individual customers, often covering a variety of risks.
• Sold various types of insurance policies to individuals on behalf of insurance companies, which includes life and health.
• Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans.
• Performed administrative tasks, such as maintaining records and handling policy renewals.
• Sought out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Server Mar. 2018 – Jan. 2021
Noah’s Ark, Des Moines, IA
• Took orders from patrons for food or beverages.
• Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Collected payments from customers.
• Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Office Specialist May 2017 – Mar. 2018
Polk County Sheriff's Office, Des Moines, IA
• Verified open receipts, matched open receipts to invoices in order to process payments.
• Resolved any issues regarding purchase orders, invoices, food vouchers and payment vouchers.
• Scanned, uploaded and filed room and board appeals
• Registered Law Enforcement agents for required training
• Updated training classes and employee records
September 2016 – April 2017 Remedy Staffing Des Moines, IA Credit Specialist for Briggs Corp. Full-time Position (40 hours per week)
• Provided customers with statements and invoices; posted payments to customer accounts.
• Resolved account/credits issues
• Requested and applied credits to resolve balance issues.
• Sent refunds to over balance and default accounts to collections. Education/ Licensing
Insurance License - State of Iowa
Dowling Catholic High School, West Des Moines, IA
• Sales • Customer Service • Communication
• Driven • Problem Solving • Negotiation
• Numeracy • Decision Making • Active Learning
• Time Management • Forward Thinking • Licensed