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System Administrator Customer Service

Location:
Pittsburgh, PA
Posted:
December 08, 2023

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Resume:

Charles Sogbo

Pittsburgh, PA ***** 254-***-****

ad1s2k@r.postjobfree.com www.linkedin.com/in/charles-sogbo1

SUMMARY

Army veteran with Top secret clearance, with excellent experience in information system security, threats and vulnerability, application data, and identity management. Performed installations, configurations, diagnostics, and preventive maintenance on hardware and software components through hands-on technical training. A team player with leadership skills, and the ability to manage a diverse project. Possess extensive experience using SAP and Microsoft Office Suite applications.

CERTIFICATIONS

●CompTIA Linux+

●CompTIA Sec+

TECHNICAL SKILLS

●Windows Server

●Remote Desktop

●Linux

●OS Administration

●Centos

●Bash

●TCP/IP

●Firewalls

●Troubleshooting

●Customer service

●Red Hat

●AWS

CORE COMPETENCIES

●Linux administration skills

●Monitored Linux servers and troubleshot systems for more than two Exabytes of cloud storage in 27 global data centers

●Collaborated on several network security projects and work with different tools like Kali Linux, Red Hat 8, CentOS, Ubuntu, Debian

●Automated routine systems administration tasks

●Created and updated standard operating procedures (SOPs) for routine tasks including restoring services and deploying changes

PROFESSIONAL EXPERIENCE

Linux System Administrator, DDC at Boyer, PA Dec 2022- Present

Red Hat Linux (7,8), CentOS(7,8)

Security: Firewall management, SELinux, ACL, Sudo

File system types manages: EXT4, EXT3, VFAT, XFS

Disk management

System Admin skills, DevOps skills and tools used: Ansible, Grafana, SSH, Putty

Bash scripting

Troubleshooting

Analytical thinking skills

Nagios

CyberArk

STIGS

Active directory

VMware

Information Technology Specialist, US Army at Fort Hood, TX NOV 2019 – FEB 2022

●Responsible for implementing network system installations, changes, and upgrades

●Provided daily hardware and software technical support for military computer and communications hardware, software

●Served as information System Administrator, advising, and developing strategies for software standardization, compatibility, and implementation while maintaining system integrity

●Developed, documented, and implemented standard operating procedures for military and civilian information systems security large office system workgroups

Information Technology Specialist, US Army at Fort Carson, CO MAY 2016 – NOV 2019

●Provided telephone and in-person support to over 5000 end users, troubleshooting diagnosing, resolving, and documenting hardware, software, and network related technical issues

●Managed ongoing computer hardware and software issues, including dissemination of unclassified and classified information

●Provided troubleshooting for software systems and system hardware on areas such as IP conflicts, TCP/IP routing, satellite signal acquisition, data path transmission and related irregularities

Cybersecurity Professional Penetration Tester Student, Divergence Academy, Addison, TX MAR 2022 – MAY 2022 ● Operated using Linux to navigate directories and setup files and permissions.

●Performed Bash/Shell Scripting commands, LS, CP, echo, NANO, CHMOD, etc.

●Managed the public-key infrastructure, transported encryption, secured applications (virtual and cloud systems), and provided access control and internet reports.

PROJECTS

●Troubleshoot application issues that arise during deployments and continue to tune environment for performance enhancements and security requirements

●Networking configuration in a mixed Linux and patching server

●Configuration Automation Experience with ansible, Firewall configuration, ACL, Bash scripting, schedule CRON jobs, HTTPS, Users management, Sudo, OpenSSL

●Experience with Red Hat, CentOS, Ubuntu, kali, Debian, Oracle, VMware

●Filesystem management (LVM, Ext4, VFAT, XFS) and Linux server troubleshooting skill

●Monitoring and visualization tools like Prometheus and Grafana

●Hands on AWS services like S3, VPC, EC2, IAM, EBS

EDUCATION

●Cybersecurity Professional Penetration Tester, Divergence Academy, Addison, TX MAR 2022 – MAY 2022

●BA in Management (IT Concentrate), Golden Gate University, CA JAN 2022 – Present

Military awards: Good Conduct Medals, Defense Medal, Army Achievement Medal, Overseas Service Ribbon, Honorable Discharge (DD214)



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