Talent Acquisition Project Coordinator

SANG NGUYEN

Garland, Texas · 469-***-****

************@*****.***

Exceptional Talent Acquisition and Project Coordinator with background in staffing, on-boarding, and account, project, and relationship management.

EXPERIENCE

May 2022 –Present

Human Resource Associate Partner, Amazon

•Proficiently and accurately respond to queries and concerns from colleagues via various channels

• Escalate discrepancies, employee relations, accommodations, Leave of Absence, to Partners

•Provide subject matter expertise to associates and leadership on people practices, systems, and resources

•Compile, access and utilize critical business metrics: attendance, attrition, engagement, and labor fill

•Partnering effectively with leaders, partners, and core teams to provide world-class service to Amazonians

• Organize and facilitate work place activities and communications to create inclusive environment

•Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, and Leave of Absence

March 2020 – May 2022

Workforce Staffing Administrator, Amazon

Facilitated Dal South Node New Hire and Onboarding Events of +30,000 candidates in 2021 for Fulfillment, Sortation, Delivery and Grocery Specialty sites

Trained new Staffing Administrators, and Ambassadors on best practices following work standard

Partnered with Team Lead and Sr. Staffing Coordinators to initiate candidate engagement and fulfill site labor orders

November 2016 – 2020

Learning Ambassador Fulfillment Associate-I, Amazon

Provided support to Fulfillment Center Leadership and associates

Generated and resolved Inbound Support Services (ISS) tickets

Lead and trained associates in the problem solve process critical role path

Cross-trained associates in multiple process path to ensure proper logistic flow

Education

Diploma

Berkner High School, Richardson, TX

Skills

Human Resource

Recruiting, Hiring & Onboarding

Team Work & Collaboration

Languages (English and Vietnamese)

Skilled Negotiator

Employee Relations

Supervision and Training

Complex Problem Solving

Customer Relationship & Management

Microsoft Office Proficient

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