Data Entry Administrative Assistant
Resume:
Tseday
Tamiru
Lawrenceville, GA *****
************@*****.***
Detail oriented and motivated individual seeking an opportunity with Argos Apartments to bring operating efficiency and accuracy through data entry processing. Dedicated and focused at prioritizing, completing multiple tasks simultaneously and following through to achieve goals.
Skills
Strong ability to grasp new technical and industry knowledge quickly
Excellent time management skills and the ability to prioritize work
Sound judgement in setting expectations and managing sensitive situations
Ability to work independently and collaboratively in a fast-paced environment
Proven ability to deliver thorough work
Proficient in Microsoft Office (Word, Excel, Outlook, and Powerpoint)
Experience
Administrative Assistant, June 2001 – Present
BellaCapelliUSA - Lawrenceville, GA
Trusted to process all customer orders on various e-commerce platforms and handle shipments
Ensure quality service and address and resolve all customer issues in a timely manner
Ensure no errors or inaccuracies in processing orders
Responsible for ordering supplies
Business Analyst, October 1997 – May 2001
DMR Consulting – Verizon, Arlington, VA and AT&T, Herndon, VA
Served as a liaison between the business user and members of the technical support team
Analyzed business needs and requirements for new products and enhancements of existing business processes and translated them into detailed, clear, and concise system requirement
Participated in the planning, design, and implementation of new and enhanced systems
Participated in all project reviews, briefings, reporting, and technical development workgroups
Communicated and coordinated efforts with various team members to ensure the desired system designs meet business needs
Prioritized and handled various projects at one time
Calculated the level of efforts involved in supporting projects
Escalated issues as necessary and facilitated resolution
Authored and executed analyst test plans that validated business requirements prior to system test phase
Managed and tracked all user issues through closure
Performed production tests to ensure successful implementation
Quality Assurance, September 1995 – July 1997
Systems Automation – Edison, NJ
Involved small to large projects performing quality assurance
Prepared and executed detailed system test cases that adequately represented the business application's needs
Managed and tracked all user issues through closure
Education
Bachelor of Science: Computer Science, 1995
University of the District of Columbia – District of Columbia
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