SHERRYE R. FRAZIER

Experience

Education

*/****-*******

CUSTOMER SERVCE TICKET COUNTER

SUN COUNTRY AIRLINES

Greeting passengers at ticket counter to check in, get boarding passes, answer questions, help with checking baggage, pushing wheelchairs, gates for arrival and outgoing fights domestic and international, getting passengers rebooked on other flights, doing APIS for international flights.

4/2017-CURRENT

MEMBER SERVICE REPRESENTATIVE

HENNEPIN HEALTH

Answering all member and provider questions regarding insurance benefits, claim payments, setting up transportation to and from medical appointments, issuing bus cards, extensive customer service via phones and face to face …

6/2016-2/2017

MEDICAL BILLER

TWIN CITIES PAIN CLINIC

Patient accounts, payment posting, speaking to patients regarding balances on accounts, setting up payment arrangements and taking payments reconciliation of accounts, charges and billing out claims to insurance companies to be paid. Follow up on denials and appeals and all other billing office procedures.

9/2015-6/2016

CLINIC COORDINATOR/PULMANARY, PRIMARY CARE, CARDIOLGY

U OF M PHYSICIANS GROUP(TEMP)

Utilizes strong customer service skills, greet and welcome patients and their families as they check in, checking itinerary for the day. Verifying insurance, demographics, making appointments, taking copays and all other office procedures.

1/2014-9/2015

FRONT DESK RECEPTIONIST & SCHEDULER

TWIN CITIES MEDICAL IMAGING

Responsibilities including extensive phones, scheduling of patients, pre-authorization for services, scanning documents, burning cds with reports and images, making reminder calls, collection of payment from private pay and all general office procedures.

3/2013-1/2014

BILLING AND COLLECTIONS SPECIALIST

MEDSEARCH TEMPORARY SEVICES

Entered BCBC, Aetna, MHP and mental health remits electronically and manually. Working denials and aging reports, verify mental health benefits and charge entry. Collection of outstanding balances for DME rental equipment placements. Follow up and entering notes in JD Edwards (accounting system) resolving issues with payments, presenting purchasing quotes to payers considering purchasing equipment, manually resolved EDI errors and submitting back to payers with necessary medical records documentation needed to get all claims paid and follow up on denials.

4/2008-3/2013

PATIENT FINANCIAL REPRESENTATIVE

Answered questions and resolved complex issues with patient information and demographics, worked with outreach clinics regarding patient information, verified and validated patients insurance and benefits.

COMMUNITY SEVICES

Educational Tutor, Gary Youth Services Bureau

1991-92 Minnesota Vikings Cheerleader

1991-92 Super Bowl Participant Star of Pre-Game Show

Current Minnesota Vikings Alumni Cheerleader

Host at Tail Gate Party at Minneapolis Convention Center

Special Guest appearance at HBO Private Party

Guest on Radio Sports Talk Show

1991-92 World Series, 1991-92 Final Four and NBA All-Star Games Participant

References upon request

1986-87

Distributive Marketing

Skills

Typing 65 + WPM, Navister, 10-key

Apex, MS Office, Outlook, Epic, MNits,

TMG Call, Citrix, Cisco Finesse

Contact

14030 Chestnut Drive #301

Eden Prairie, MN 55347 /

12814 West Edgemont Avenue

Avondale, AZ 85392

612-***-****

ad1s0t@r.postjobfree.com

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