MONIKA DOGRA

www.linkedin.com/in/monikadogra

ad1s07@r.postjobfree.com

973-***-****

Edison, NJ

PROFESSIONAL SUMMARY

10+ years of diversified experience

in Software Quality Assurance and

Testing on Client/Server, Windows

based, and Web based applications.

Deadline-oriented Software Tester

contributing positively to the

company’s growth and broadening

personal knowledge base. A highly

talented and accomplished

Information Technology

professional with extensive skills

and experience in software quality

assurance engineering, project

management and embedded

devices. Easily collaborate with

developers and project managers to

accomplish milestones. Excellent

history of discovering errors,

resolving defects and ensuring

client expectations are met with

high quality software solutions

SKILLS

HP ALM, Azure DevOps, Test director,

Quality Center, Clear Quest, Rational

testing Tool, TFS(Team Foundation

Server), Functional Testing Tool, QTP,

CAREER OBJECTIVE

Detail-oriented and results-driven software testing professional with a strong commitment to ensuring the delivery of high-quality software. Seeking a challenging position in software testing to leverage my expertise in testing methodologies. Dedicated to identifying and resolving software defects, improving overall product functionality, and contributing to the success of dynamic development teams. Eager to apply my analytical skills, attention to detail, and passion for quality assurance in a collaborative and innovative environment.

WORK HISTORY

NYSLA (New York State Liquor Authority) - Senior QA Analyst Great Neck NY • Dec 2019 – Current

Project: Licensing Bureau

Scope: Project is intended to issue licenses and permits; and ensuring compliance with the Alcoholic Beverage Control Law. The Authority's licensing activities focus on the timely processing of permits and licenses. The Authority's enforcement activities focus on the protection of the public by working with local law enforcement agencies and local communities to bring administrative actions against licensees who violate the law.

• Reviewed and validated SRS document.

• Designed and executed test cases using Microsoft excel/HP ALM and Azure DevOps.

• Reported defects in ALM/Azure DevOps.

• Identified requirement gaps and worked with Business Analysts for resolutions.

• Co-ordinated/collaborated with developers, Business Analyst and client to go through open defects.

• Involved in Daily Scrum discussions to update for the daily tasks and roadblocks, if any.

DOB (Department of Buildings) – Senior QA Tester

New York, NY • Dec 2017 – Dec 2019

Projects: Safety-Elevators, Licensing, LAA, Fab4

Scope: Project is intended to migrate DOB processes from the current paper-based system to a highly automated online system which further helps DOB approves, permits, licenses, inspects and oversees projects all over the city of New York.

Bugzilla, JIRA, Red Hat Tool (RCA Tracker),

Rally (Agile Project Management tool),

AOTS (ATT one ticketing system), Version

One, TDP(Technology Delivery Platform),

MS DOS, Windows 2000, XP, Vista, Windows

7 UNIX, Linux, SQL, HTML, XML, JavaScript,

Oracle, MS SQL Server, My SQL, IBM DB2,

MS Office, MS Excel, MS PowerPoint, MS

Project, MS Visio, Outlook, Lotus Notes,

TOAD 8.6, WIN SQL, Quest Central, Putty,

Clear Case, SQL Navigator, SharePoint

EDUCATION

Bachelor: Commerce

Guru Nanak Dev University

Punjab, India

Masters: English

Guru Nanak Dev University

Punjab, India

• Reviewed and validated Business requirement document.

• Prepared and executed test cases using Microsoft word.

• Used TFS defect tracking tool to log and track defects.

• Attended daily scrum meeting with developers and BAs to go through open defects and status update.

• Interacted with BAs to understand changes in existing requirement and new requirements.

• Communicated with Developer(s) and BAs regarding defects opened.

• Performed Smoke testing after every deployment.

• Performed System, End to End, Positive, Negative, Exploratory and Regression testing.

• Performed testing in QA, Stage and Production.

AT&T Labs – QA Tester/Defect Manager

Middletown - NJ • Sep 2014 - Nov 2017

Projects: Ethernet access diversity/SAREA/HALO-GAMMA Scope: Project was intended to deliver automation to order and process 3 types of Access Diversity options - Access Path Diversity, Dual NTE and Single Circuit Protection. This automation helped eliminate or minimize the dependency on the manual process used. Project introduced new software infrastructure supporting the new network element Standard Access & Remote Ethernet Aggregation (SAREA).

• Validated that the design specifications meet the requirements and data flow.

• Used Quality Center and TDP to execute test cases & log defects.

• Performed Functional, Negative, Positive, Integration, Regression and End to End testing.

• Tested cross browser functionality on browsers as Internet Explorer, Safari and Fire fox.

• Executed SQL queries as a part of database testing.

• Understood the problem and drove the application(s) teams to identify the root cause and resolution of the issue and took ownership of the PVT issue.

• Worked on the code change pushes with the IT application teams when defect fixes are deployed to resolution.

Brand Wizard – Senior QA Tester

New York, NY • April 2014 – July 2014

Projects: Brands (RSA/SAP/Gap/Krungsri/Amex)

Scope: Application customized the interface of each system according to the clients' brand guidelines using cascading style sheets (CSS), and the store front completely reflects the client's brand. Systems connect all the tools the clients rely on to express brand identity and provide their users with quick and easy access to the materials and the guidance they need to implement the brand correctly.

• Written test cases developed the validation steps and reviewed them with test team lead.

• Attended Daily Status Call with Manager, Development Team and QA Team to discuss the project updates.

• Documented test cases, test scripts and test results in Microsoft Excel.

• Analyzed, reported and kept track of defects using JIRA.

• Submission of test results, weekly status reports and test summaries to the QA lead and project manager.

• Interacted with clients regarding production issues and communicated with the developers to resolve the same.

• Tested cross browser functionality on browsers as Internet Explorer, Safari and Fire fox

• Worked in Waterfall methodology.

Standard & Poor’s – QA Tester

New York, NY • June 2013 – Feb 2014

Projects: ESP

Scope: ESP (Economic Scenario planning) application was developed to create simplified presentation of future performance with historical results as a guide. The Goal was to develop independent view of a company’s financial performance, encourage the flexibility of the tool

(customization and adaptability) and to provide greater transparency to investors and issuers.

• Used Version One tool in Agile Methodology.

• Involved in the user story estimation/sizing of the story.

• Identified the Test Cases and documented them in Quality Center/ALM.

• Interact with end users and investigate issues related to the QA.

• Coordinated user acceptance testing with final users. Prepared end user documentation for the new system

• Used Quality Center/ALM to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.

• Participated in status meetings to report issues.

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