Gary Hernon

ad1rxc@r.postjobfree.com • 330-***-****

https://www.linkedin.com/in/garyhernon/• Spring Hill, FL

Sr. Scrum Master/Agile Coach

Expert in orchestrating high-impact digital transformations, melding strategic vision with tactical execution to drive product excellence across technology landscapes.

Excelled in steering cross-functional teams through complex migrations and integrations, evidenced by successful Jira cloud transitions and GPO Amex system deployments. Forged collaborative triumphs with key industry players, enhancing product capabilities and cultivating culture of continuous improvement. Instrumental in developing scalable Agile processes and robust product functionalities, testament to forward-thinking approach to product leadership. Displayed exceptional acumen in systems integration, requirements articulation, and operational scaling, underpinning track record of innovation and cost-effective solutions.

Areas of Expertise

Agile and Scrum Methodologies

Strategic Product Visioning

Cross-Functional Team Leadership

Technical Systems Integration

Enterprise-Level Platform Development

Collaborative Solution Architecture

Continuous Process Improvement

Innovation and Cost Optimization

Large-Scale Operations Scaling

Career Experience

University of South Florida, Tampa, FL 2016 – Present

Sr. Scrum Master/Agile Coach

Facilitated Jira and Jira Service Desk cloud migration for Atlassian team as Scrum Master, achieving cost efficiency and functional enhancement. Developed and conducted Agile and Scrum workshops, targeting Product Owners, Scrum Masters, development teams, and executives to instill agile principles and encourage ongoing skill enhancement.

Championed nine cross-functional teams highlighting team excellence. Two teams: Digital Innovations Web-Dev and SAFe IT4IT Telecom achieved the President's Award in 2017, 2018, and 2021.

Contributed to Lean-Agile Center of Excellence (LACE) and Agile Competency Center (ACC), spearheading development of Agile assessments and subsequent improvement plans that bolstered agility and operational efficiency.

Coached Digital Innovations Custom Dev team towards technical excellence by integrating Test-Driven Development (TDD), Behavior-Driven Development (BDD), Static Code Analysis, and Git code management into workflow, ensuring high-quality, consistent product delivery.

Pioneered career development standards and progression paths for Scrum Masters and Product Owners with three distinct tiers, setting precedent in role development and adoption of industry best practices.

American Express, St. Petersburg, FL 2011 – 2016

Sr. Manager, Product Development/Product Owner (Serve-Enterprise Growth) (2014 to 2016)

Strategic Vision and Product Leadership: Spearheaded Batch Processing Scrum Team as Product Owner, crafting strategic product vision that addressed business needs and steered development towards advanced capabilities in Money Movement, Settlement and Reconciliation, and Data Extracts.

Collaborative Solution Delivery: Forged and maintained collaborative relationships with senior business leaders, technical engineers, and architects to overcome complex technical hurdles, culminating in deployment of effective solutions in conjunction with top-tier partners like Wal-Mart, Jackson Hewitt, InComm, Blackhawk, Unitech, Rite Aid, CVS, RIA, Fiserv, FIS, and Wells Fargo.

Innovation and Cost Savings: Initiated and directed Agile team's development of inbound file processor, phasing out 20+ legacy processors and achieving $300K in annual cost savings; masterminded outbound file processor for versatile data extraction from partner databases, boosting product functionality.

Enterprise-Level Platform Development: Designed and managed expansion of suite of applications, transforming Batch into enterprise-grade file movement and processing platform featuring sophisticated, scalable file processing, comprehensive file validation, control files, and integrated Graphite for real-time process monitoring.

Scaling Operations: Scaled Direct Deposit operations to support billions of dollars in transactions, and managed expansion of risk reporting data feeds, ensuring daily handling of over 500 GB of data and 300+ Unicode feeds with minimal errors, reinforcing platform’s resilience and reliability.

Business Systems Analyst, St. Petersburg, FL (2011 to 2014) (American Express- iSymmetry Contractor)

Systems Integration: Orchestrated integration of initial GPO Amex systems in Salt Lake City with Serve platform, facilitating mass production of retail starter cards. Merged GPO's inventory and supply chain logistics with Serve's System of Record features, acting as Subject Matter Expert for pivotal integration.

Bluebird Card Requirements: Authored both Functional and Non-Functional Requirements for the Bluebird card initiative for Walmart, covering Core Functionality, Direct Deposit, Bill Pay, Risk Assessment, Federal Direct Deposits, Segregated Accounts, Smart Purse, and Remote Check Deposit. As Subject Matter Expert, played key role in effective implementation of aforementioned projects, significantly impacting success.

Additional Experience

Manager, Kmart Regional Distribution Center, Warren, OH

Systems Engineer/ Technical Specialist, Harley-Davidson, Valley View, OH

Substitute Teacher, Warren City Schools, Warren, OH

Leadership

Managing Member, Agile Consulting, Agile Transformations LLC, Spring Hill, FL, 2016 - Present

Managing Member (New Musical Instrument Product Design & Patent Application Finalization), Angel’s Music LLC, Spring Hill, FL, 2021 – Present

Managing Member (New Outdoor Product Design & Utility Provisional Patent Application), NFB Research LLC, Spring Hill, FL, 2021 – Present

Affiliations

Scaled Agile (SAFe), Scrum Alliance®, Project Management Institute, ICAgile, American Mensa, SSI

Education

MBA (Concentration: Operations Management and Continuous Improvement), American InterContinental University, Hoffman Estates, IL

BS in Information Technology (Concentration: Business Systems Development), University of Phoenix, Phoenix, AR

Certifications

Certified SAFe 5 Scrum Master, Certified SAFe 5 Agilist, Certified SAFe 4 Agilist (2018 - Present)

Certified ScrumMaster® (CSM), Certified Scrum Product Owner® (CSPO), Certified Scrum Professional® - ScrumMaster (CSP-SM), Certified Scrum Professional® - Product Owner (CSP-PO), Scrum Foundations Educator, Scrum Alliance® (2016 - Present)

Project Management Professional (PMI-PMP), Agile Certified Professional (PMI-ACP) Project Management Institute (2016 – Present)

ICAgile Certified Professional - Agile Team Facilitation, (ICP-ATF), ICAgile Certified Professional - Foundations of DevOps (ICP-FDO), ICAgile (2018 – Present)

Serious TEFL, Teaching English as a foreign language. Serious Teachers International Alliance of Teachers and Employers

Issued Aug 2010

Microsoft Certified Systems Engineer, Microsoft

Patents

US Utility Provisional Application – 63/456,116, NFB Research, Geometric Photo Derived Polygon Mesh Pattern Process

Application Pending- Angel’s Music, LLC, Musical Instrument Bridge System

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