Lechia Fraser-Phillip

*** ** ***** ******, ****** Fern Park, Fl 32730

321-***-****, ad1rth@r.postjobfree.com

Professional Summary

Highly motivated individual. Committed to delivering excellent customer service experience with about 5 years of experience in the hospitality industry. Flexible, approachable, trustworthy, and excellent timekeeper Thrives on new challenges and works well under pressure.

Skills

Written and verbal communication skills

Multitasking and prioritizing

Familiar with Microsoft Office

Cash register operation

Guest Service

Work History

Store Clerk and Cook: 01/2018 to 12/2019

Your Market Sanford- Sanford, Fl

Responsible for preparing food and assisting with serving customers.

Assist in counting and recording inventory.

Assist in keeping store and kitchen areas hazard-free.

Assist with running the cash register.

Front Desk Receptionist 02/2010 to 12/2015

Macedonia Rock Hotel -Arnos Vale, St Vincent & the Grenadines

Providing excellent guest experience in a friendly and courteous manner

Manage online and phone reservations.

Managing incoming and outgoing calls

Scheduled, coordinated, and confirmed appointments and meetings.

Resolved guest issues quickly and professionally.

Assist with marketing and awareness campaigns.

Preparing guest bills and collecting payments

Education

GED: 09/2000

Mountain View Adventist Academy -St Vincent & the Grenadines

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