General Manager Assistant

Tom Costigan

**** *********** **.

Romeoville IL. 60446

(847) 899 - 8713

********@*****.***

Experienced in retail operations as an associate, assistant, and general manager. Manager in stores with between $500,000 and $5.5 Million in gross annual sales. Many years of customer service, selling, executing merchandising standards, managing inventory through receiving/returns and loss prevention procedures, cash handling, etc.

Upwork & Uber - Freelance 2020 - PRESENT

I help small businesses get their web sites higher listings on Google. I have been doing this freelance for many years, and it involves writing useful information-based web content that clients post on their websites and social media.

I started driving early in Covid for Uber and Lyft. I have given over 5,000 rides, and have a five-star customer rating on both.

Lenscrafters/America’s Best- Assistant Manager/General Manager 2014 - 2020

Responsible for overall sales, staffing, and in-store merchandising initiatives.

Worked with Doctors to build appointment schedules and associates to support exams.

Oversaw prescription lens manufacturing, ordering, delivery, repair, and troubleshooting with customers.

Hired, trained, and scheduled staff.

Barnes & Noble - Assistant Manager 2005 - 2009

Started as PT “shelver”, promoted and changed stores several times.

Merchandise manager responsible for various departments (books, cafe, gift, newsstand, music, bargain.) Implemented monthly “plan-o-grams” and controlled incoming and outgoing stock.

Assistant manager responsibilities added receiving oversight, scheduling, and interviewing, as well as business to business sales.

Implemented changing initiatives to integrate e-commerce and bricks and mortar.

Education and References Available on Request.

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