Customer Service Front Desk
Resume:
Alexis Ratthamone
**** ***** ***** **, ******, **060, TX (US)
***********@*****.***
PROFESSIONAL SUMMARY
I Assist teams in achieving their objectives by providing leadership and vision. Individual with excellent leadership and decision-making abilities. A creative and motivated leader who excels at completing complex projects by combining exceptional design and planning skills.
EMPLOYMENT HISTORY
Supervisor, DEI Digiphoto Entertainment
Seasonal Job, I usually do every year during Christmas time. We are a vendor set up inside the Gaylord Hotel to add an experience to guest who visit for the holidays.
Provided professional, friendly, and engaging service on a consistent basis.
Kept track of sales goals and prepared reports for management. Changed job assignments and schedules to keep up with business needs. Taking into a account processes, employee knowledge and customer expectations.
Nov. 2019 - Present
Grapevine, Texas
Server, Sports and social
Efficient and effective customer service.
Knowledgable, recommended food items based on customer preferences.
Upselled drinks & specials.
Assisted other workers to achieve maxium efficency during peak times. Ensured cleaniliness of dining area through out the day. Aug. 2022 - Present
Arlington, Texas
Front Desk, Embassy Suites
Checking Guests in and out with a friendly and efficient manner. Answer telephone calls, respond to inquires or transfer calls. Performing additional clerical duties as needed.
Insure cleanliness of reception area.
Well knowledgable on computer system.
Well organized and maintained visitor logs.
Jan. 2022 - Aug. 2022
Irving, Texas
EDUCATION
High School Diploma
• MacArthur High, Irving, Texas
Jun. 2018
communication skills
Multi-task Managemen
Computer skills
Adaptability
SKILLS
Expert
Experienced
Experienced
Expert
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