Customer Service Representative
Resume:
Yaniris Linarez
Rochester, NY 14605
*************@*****.***
Objective To obtain a position that allows me to apply my background in communication and interpersonal skills in the desired field and gain experience.
Summary of Qualification
Bilingual English/Spanish
Ability to learn new task
Hardworking, Reliable, and Honest
Microsoft Office,Microsoft excel, Microsoft PowerPoint
Ability to work in a fast-paced environment
HIPPA
Cleaning and sanitation
Office Experience
Child care
Certificate teacher assistant
Teacher Adie
Education
Bryan & Stratton : phlebotomy 1 year of experience 2023
Rochester Education Opportunity Center Rochester, NY
Teaching Assistant Graduation Date: December 2018
Edison Career & Technology High School Rochester, NY
Graduation Date: June 2016
Shear Ego Salon & Spa Rochester, NY
Nail Specialty Graduation Date: March 2020
Work Experience
Lifetime Assistance, Chili, NY August 2019-
Community Living Instructor
Accompanies and transports individuals on shopping and recreation trips and provides instruction and assistance as needed.
Provides training and supervision in activities of daily living based on each individual's service plan.
Serves as positive role model for individuals.
Macy, Henrietta, NY December 2015- January 2017
Customer Service Representative
Contributed to increased customer sales through product knowledge
Provided superior customer service
Rainbow, Rochester, NY February 2017-
Cashier
Contributed to increased customer sales through product knowledge
Provided superior customer service
RCSD Staffing, Rochester, NY November 2019 -2020
Bilingual Teacher Assistant
Read to students
Spending time with them
Help with assignments
Be a mentor
Dial America – SiriusXM, Rochester, NY December 2018 - March 2019 Telemarketer
Collect the payments
Advertise and sale
Use credit cards and accounts
Office experience
Shine shine village daycare- Working with the early pre-k
-Teach and assist the kids as needed
-read to students
-mentor them
Volunteer Experience
Foodlink, Rochester, NY Month 2015- Month 2016
Breast Cancer Walk, Rochester, NY Month 2015
Awards
CPR Certification- August 2019
Additional information
●Customer service skills : Multi-line phone systems/ Skilled cashier
●Ability to work while under pressure
●Willing to work extra hours
●Work well in a team and people of all ages
●Take pride in providing excellent customer service skills
Reference Available Upon Request
Contact this candidate