Data Entry Customer Service

Candace Garrett 407-***-****

**********@*****.***

Objective

lam a customer service focused professional in search of a data entry position in which can utilize my skills while

achieving the goals of a progressive company by providing focused quality support of operational needs.

Publix —

Orlando, FL October 2017 — Present

Produce Clerk

Track needed/expected inventory based on previous sales trends

Supervise a team of up to 5 members in the grocery department

Train team members on proper processes to ensure quality product

Promptly identify at-risk behaviors and corrects behaviors within the team

Create opportunities to build positive workin

g relationships with other associates

Work closely with store management to ensure department needs are met

Help customers with routine and nonroutine questions and concerns

Demonstrates adequate knowledge of products and safety requirements within assigned work area

Able to dynamically sell products based on customers’ unique needs

Order supplies and produce

Record keeping of temperature and inventory throughout day

Consistently follows JCT documented safety best practices and demonstrates them to others

Aon Hewitt- Orlando, FL April 2015 — October 2017

Benefits Specialist

Checked documents for errors first, with more than 95% accuracy

Analyzed clients’ needs to offer plans and benefits based on eligibility

Interacted with internal implementation team members to help ensure a successful enrollment

experience for each client

Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions

and other responsibilities

Maintain a cordial and effective relationship with clients, co-workers, and other business contacts.

Utilize excellent communication skills (verbal and written) to interact with others effectively

ACCOMPLISHMENTS/CERTIFICATIONS/SPECIAL PROJECTS:

+ Several recognitions as Employee of the Month for Publix

+ CPT Certified Production Technician AE Certification: Safety, Quality practice & Measurement,

Manufacturing Processes and Production, Maintenance Awareness

+ OSHA 10 - Valencia College

EDUCATION

Melrose High School - Memphis, TN

SKILL SETS:

Typing Speed: 45 wpm

MS Office Suite: Word, Excel, Outlook, PowerPoint

G Suite: Docs, Sheets, Slides

Contact this candidate