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Customer Service Technical Support

Location:
Greensboro, NC
Posted:
December 06, 2023

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Resume:

Latoya Williams

Greensboro, NC ***** ad1rcl@r.postjobfree.com

+1-336-***-****

Skills

Warehouse

Picking & Packing

Labelling

Loading/Unloading

Pallet Jack

Moving

Microsoft Office (Word, PowerPoint and Excel)

Customer Service

Residential cleaning

Technical support

Quality inspection

Commercial cleaning

Work Experience

Glibarco Greensboro, NC Aug 2023 to Present

Warehouse Associate

Loaded, unloaded and sorted products to facilitate general warehouse functions

Marked containers with labeling and stocked shelves to organize products

Keep warehouse clean and organize to maximize team efficiency and productivity

Packed merchandise with bubble wrap, foam and stuffing to reduce damage

Berco of America Greensboro, NC Apr 2023 to Aug 2023

Quality Inspector

Inspect finished quality of unit

Make sure units had all manufacturing parts

Inspect that units fit company guidelines

Keep track of units made for the day

Responsible for ensuring all documents are completed and finalized

Ensure all defects are recorded and corrected before final acceptance

Zink Imaging - Whitsett, NC Nov 2021 to Dec 2022

Warehouse Worker

Insert media into a carton as the line moves. Operate the machine on & off when needed. Clean around the line

Package the finished product into a box and place it on the pallet

Taco Bell - Archdale, NC Feb 2019 to Dec 2020

Cashier

Service and take orders from customers

Keep a clean and clear dinning area and rest rooms

Stock, help anywhere help is needed

Pratt Display - Whitsett, NC Jun 2019 to Nov 2019

Quality Inspector

Check line start up, check and inspect all line product, (physically and on tablet)

Check for clean area around line

Get clarity for misunderstanding and/or approvals

Check lot codes/code dates, 8hr checks on line, end of the day check for line clearance

Anomaly Squared - Greensboro, NC Nov 2018 to Aug 2019

Customer Service Representative

Help service customers with credit repair

Take calls and handle calls in an orderly manner

Keep area sanitized and clean

Cardinal health Warehousing - Greensboro, NC May 2018 to Aug 2018

Warehouse Worker

Ice packer

Picker

Scanner

Stocker

KGB Conduit Global - Greensboro, NC Dec 2015 to Mar 2018

Customer Service Rep

Take technical support calls

Submit IT ticket form for service tower outages, handle escalate calls, take payments, start up service, talk about plans, switch services

Verizon Wireless - Greensboro, NC Oct 2014 to Oct 2015

Customer Service Rep

Tjmaxx Inc - Washington, DC Jun 2014 to Sept 2014

Cashier

HomeJoy, LLC - Washington, DC May 2014 to Sept 2014

Cleaner

Cleaned homes and businesses, keep sanitized area.

Education

Certification in Transportation Systems and Office

TCU - Washington, DC 2013 to 2014

Certification in Business Administration

Job Corps Center - Coeburn, VA 2012 to 2013

High School Diploma

T.W. Andrews HS - High Point, NC 2007 to 2011



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