Customer Service Technical Support
Resume:
Latoya Williams
Greensboro, NC ***** *****************@*****.***
Skills
Warehouse
Picking & Packing
Labelling
Loading/Unloading
Pallet Jack
Moving
Microsoft Office (Word, PowerPoint and Excel)
Customer Service
Residential cleaning
Technical support
Quality inspection
Commercial cleaning
Work Experience
Glibarco Greensboro, NC Aug 2023 to Present
Warehouse Associate
Loaded, unloaded and sorted products to facilitate general warehouse functions
Marked containers with labeling and stocked shelves to organize products
Keep warehouse clean and organize to maximize team efficiency and productivity
Packed merchandise with bubble wrap, foam and stuffing to reduce damage
Berco of America Greensboro, NC Apr 2023 to Aug 2023
Quality Inspector
Inspect finished quality of unit
Make sure units had all manufacturing parts
Inspect that units fit company guidelines
Keep track of units made for the day
Responsible for ensuring all documents are completed and finalized
Ensure all defects are recorded and corrected before final acceptance
Zink Imaging - Whitsett, NC Nov 2021 to Dec 2022
Warehouse Worker
Insert media into a carton as the line moves. Operate the machine on & off when needed. Clean around the line
Package the finished product into a box and place it on the pallet
Taco Bell - Archdale, NC Feb 2019 to Dec 2020
Cashier
Service and take orders from customers
Keep a clean and clear dinning area and rest rooms
Stock, help anywhere help is needed
Pratt Display - Whitsett, NC Jun 2019 to Nov 2019
Quality Inspector
Check line start up, check and inspect all line product, (physically and on tablet)
Check for clean area around line
Get clarity for misunderstanding and/or approvals
Check lot codes/code dates, 8hr checks on line, end of the day check for line clearance
Anomaly Squared - Greensboro, NC Nov 2018 to Aug 2019
Customer Service Representative
Help service customers with credit repair
Take calls and handle calls in an orderly manner
Keep area sanitized and clean
Cardinal health Warehousing - Greensboro, NC May 2018 to Aug 2018
Warehouse Worker
Ice packer
Picker
Scanner
Stocker
KGB Conduit Global - Greensboro, NC Dec 2015 to Mar 2018
Customer Service Rep
Take technical support calls
Submit IT ticket form for service tower outages, handle escalate calls, take payments, start up service, talk about plans, switch services
Verizon Wireless - Greensboro, NC Oct 2014 to Oct 2015
Customer Service Rep
Tjmaxx Inc - Washington, DC Jun 2014 to Sept 2014
Cashier
HomeJoy, LLC - Washington, DC May 2014 to Sept 2014
Cleaner
Cleaned homes and businesses, keep sanitized area.
Education
Certification in Transportation Systems and Office
TCU - Washington, DC 2013 to 2014
Certification in Business Administration
Job Corps Center - Coeburn, VA 2012 to 2013
High School Diploma
T.W. Andrews HS - High Point, NC 2007 to 2011
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