MICHAEL H. BLAND SR.
ad1r72@r.postjobfree.com
Ashburn, VA 20147
Education
High School Diploma
Some College
US Navy – Aviation Mechanic Training
Metropolitan Police Department Training Academy
Drug Enforcement Administration Advanced Investigators School
IBM Office Equipment Training
Skills
Microsoft Office
PowerPoint
Data Entry
Records Management
Retail Sales
Customer Service
Surveillance
Risk Management
Problem Solving
Investigative Techniques
Confrontation Techniques
Public Safety
Highly Organized
Attention to Details
Work Experience
Sales Associate
Apparatus Administrative Assistant – Ashburn Fire & Rescue Department
Computer Security Engineer – DEA, FAA, Customs, Border Patrol
Narcotics Detective – Metropolitan Police Department
Deputy US Marshall – DEA PCP Task Force
US Navy Reserve – Aviation Mechanic
Uniform Patrol Officer (SOD) – Metropolitan Police
2016 – 2021
Customer Service Representative (Greeter/Cashier)
Home Depot
Energetic Customer Service Representative with 3 years of experience resolving customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Possess knowledge of the store layout and merchandise availability.
Provide exceptional customer service while directing and accompanying customers to the location of specific items to be purchased.
Using computerized registers, process cash and credit card transactions in a timely manner to alleviate long wait times for other customers.
Promote the availability and handle Home Depot credit card applications.
2013 – 2015
Apparatus Administrative Assistant
Ashburn Volunteer Fire & Rescue Department
Highly organized Administrative Assistant with great attention to detail who maintained the daily apparatus maintenance documents.
Performed administrative duties in support of the Department’s regulations.
Developed and maintained the filing system for quick and ready reference of inspection sheets and Apparatus/Equipment repair forms.
Adhered to County and State regulations essential for audits.
2004 – 2013 Retired
1989 – 2003
Computer Security Engineer
Computer Science Corporation, Booze, Allen & Hamilton, Advanced Technology Inc.
Using acquired investigative skills advised Government agencies such as Drug Enforcement Administration, Federal Aviation Administration, Customs and Border Patrol of security problems within their automated information systems.
Researched Automated Information Systems
Documented Security Problems
Advised Management of AIS Security Problems
Provided Solutions to Alleviate security problems within Systems.
1968 – 1988
Uniform Patrol Officer /Detective Narcotics / DEA Task Force
Metropolitan Police Department
Vigilant and proactive Police Officer/Detective with 20 years of experience ensuring safe, secure, and orderly environments for the residents of the District of Columbia and other jurisdictions with an emphasis on the investigation of criminal activities specializing in Robbery and Narcotic Violations.
Possessed knowledge and enforced the laws of the District of Columbia and the United States.
Implemented violent incident management techniques.
Advised US attorneys of defendant’s criminal history and recommended bail status.
Expert witness in narcotic court cases.
Managed schedules, finances and evidence for Organized Crime Drug Enforcement Task Force Cases.
Developed and implemented the procedure for the destruction of seized Narcotic Evidence.
1966 – 1972
US Naval Reserve
Aircraft Engine Mechanic – Maintained P2 Aircraft for flight.
Flight Engineer – Assisted Pilots during flight, maintained fuel controls, and other aircraft systems.
1966 – 1968
IBM Customer Engineer
Inspected and Repaired IBM Equipment
Initiated Sales of IBM Equipment