Data Entry Patient Access
Resume:
Shawnte Hampton
Denton, TX *****
********@*****.***
To obtain employment within a professionally driven, well-respected organization, pursuing a challenging, responsible, dynamic and rewarding career all which applying my academic knowledge, expertise, skills and enthusiasm.
Authorized to work in the US for any employer
Work Experience
Patient Access Representative/Claim Adjuster
UnitedHealth Group - Denton, TX
March 2019 to Present
Explain policies, procedures, or services to patients using medical or administrative knowledge. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Verify accuracy of billing data and revise any errors. Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
Collections Representative
North Texas Kidney Disease Associates - Lewisville, TX April 2018 to March 2019
Record information about financial status of customers and status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Locate and monitor overdue accounts, using computers and a variety of automated systems. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Advise customers of necessary actions and strategies for debt repayment alone with data entry and ICU specialists.
Medical Scheduler/Accounts Receivable Specialist/ICU Affintiy Health Group - Monroe, LA
February 2016 to December 2017
Answered telephones and direct calls to appropriate staff. Scheduled and confirm patient diagnostic appointments, surgeries, or medical consultations. Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Maintained medical records, technical library, or correspondence files. Persuaded customers to pay amounts due on credit accounts, damage claims, or non payable checks, or to return merchandise.
Paralegal
Liberty Law - Bastrop, LA
August 2016 to January 2017
Prepared affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
Prepared legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
Meet with clients and other professionals to discuss details of case. Investigated facts and law of cases and search pertinent sources, such as public records and internet sources, to determine causes of action and to prepare cases. Pre-Registration Rep. /Insurance Verifier
Northside Hospital - Atlanta, GA
June 2014 to February 2016
Collected and report data on topics such as patient encounters and inter- institutional problems, making recommendations for change when appropriate.
Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Identified and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
Interviewed patients or their representatives to identify problems relating to care.
Medicaid Billing Coordinator
Alliance for Change Through Treatment - Tucker, GA November 2008 to June 2014
Collected Medicaid reimbursement by gathering, coding, and transmitting patient care information; resolving discrepancies; adjusting patient bills; preparing reports.
Ensured payments by verifying accuracy of Medicaid coding. Billed Medicaid carrier by inputting billing information into database; initiating electronic transmissions and authorizations. Accomplished billing department and hospital mission by completing related results as needed.
Personal Care Attendant (PCA)/ Medication Aid
Northlake Rehabilitation Center - Tucker, GA
May 2005 to December 2008
Administered bedside or personal care, such as ambulation or personal hygiene assistance. Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Cared for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles. Assistant Office Manager/Medicaid Biller
Potter's House - Stone Mountain, GA
August 2004 to November 2008
Prepared and monitored budgets by gathering and organizing financial information; scheduling, expenditures; analyzing variances; implementing corrective actions. Accomplished project results by communicating and coordinating requirements. Prepared monthly reports of Medicaid billing by summarizing billings, adjustments, and revenues received.
Mortgage Loan Officer/Title Office
L&T Loans - Decatur, GA
January 2001 to August 2004
Approved loans within specified limits, and refer loan applications outside those limits to management for approval.
Explained to customers the different types of loans and credit options that are available, as well as the terms of those services.
Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Copied and summarized records, documents, such as mortgages, trust deeds, and contracts, that affect property titles.
Front Desk Agent
Red Roof Hotel - Atlanta, GA
June 1999 to January 2001
Greeted, registered, and assigned rooms to guests of hotels or motels. Verified customers' credit, and establish how the customer will pay for the accommodation. Contacted housekeeping or maintenance staff when guests report problems. Issued room keys and escort instructions to bellhops. Make and confirm reservations.
Education
Associate's in Paralegal Studies
Center for Advanced Legal Studies - Houston, TX
January 2019 to Present
High school diploma or GED
Bachelor's degree in Biology
Skills
• Billing
• Computer Skills
• Organizational Skills
• Microsoft Office
• Excel
• Collections
• Microsoft Outlook
• Documentation review
• Loan processing
• Title processing
• Customer service
• Paralegal
Certifications and Licenses
Paralegal
January 2020 to January 2021
Preparing for trial by performing tasks such as organizing exhibits. Certified Notary Public
Medical Coding Certification
CPR Certification
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