Customer Service Licensed Insurance
Resume:
Christian Wilson
****************.****@*****.***
Licensed Insurance Professional seeking to apply my customer service, claims, negotiation and people skills to grow & become an asset within your company.
WORK EXPERIENCE
Adjuster/Appraiser
Houston Auto Appraiser 01/2017-06/2022
Perform assessment of auto and damages.
Take accurate photos of the auto damages or areas of interest. Document condition of auto and write estimate.
I was responsible for the investigation, evaluation, negotiation, and settlement of assigned physical damage, property damage.
I ensured that all assigned claims are concluded promptly, equitably, and economically within pre-established standards, and within the provisions of the insurance policy affording coverage for the loss.
This is an inside position with file handling conducted by phone. Gather images to expedite auto claim processing or for more accurate underwriting.
Capture realistic images to be used to verify a vehicle’s true condition. I also did visual inspection of all vehicles including exterior and interior images.
Adjuster
WeGoLook 04/201*-**-****
Gather images to expedite auto claim processing or for more accurate underwriting.
Capture realistic images to be used to verify a vehicle’s true condition.
Visual inspection of a vehicle including exterior and interior images.
Sub-Contractor
Fence Staining Pro 01/2018-02/2022
oConstruction.
oCarpentry.
oRemodeling.
oFence Building.
oFence Staining.
oPower /Pressure Washing.
Independent Auto Desk Adjuster
Liberty Mutual 05/2022- 07/2022 Dallas/Fort Worth, Texas
•FNOL- First notice of loss
•Plan and conduct investigations of claims to confirm coverage.
•Determine liability, compensability, and damages.
•Compare loss to estimation of damages.
•Negotiate cost effective repair figures.
•Assess policy coverage for submitted claims and notifies the Insured of any issues.
•Determine and establish reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
•Determine and document during the investigation process the potential for subrogation and refer claims to the subrogation group appropriately
•Assess actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
•Adjust serious exposure claims requiring investigation, liability, evaluation and negotiation.
•Expedite settlement and control of average loss cost in compliance with best claims practices.
•Worked collaboratively with repair facilities to appraise damages per observation, and policy limits for fair & reasonable settlement.
•
EDUCATION
DIPLOMA 06/2016 GRAND PRAIRIE HIGH SCHOOL
• Graduated cum laude
CERTIFICATIONS
•Licensed ALL- LINES Adjuster – HOMESTATE - TX, FL-self appointment, GA, LA, OK,
SKILLS
•· Negotiation and influencing skills
•· Time Management skills
•· Analytical/ problem solving skills
•· Knowledge of multiple auto policies
•· Effective communication skills
•· Organizational skills
•·Attention to detail and decision-making skills
•Ability to work well in a team environment as well as independently
•References-
1.Keisha Harrison-(Adjuster-Beaumont,TX) State Farm 251-***-****
2.Bo Harrison- (Adjuster- Fort Worth, TX) State Farm 214-***-****
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