Service Representative Patient
Resume:
Dawn Schaefer
Austin, MN *****
*******@*******.***
Authorized to work in the US for any employer
Work Experience
Patient Service Representative
Compcare - Rochester, MN
July 2023 to Present
Check patients in for appointments. Verify insurance. Collect co payments. Answer phones. Send emails and faxes to appropriate people.
Paraprofessional
Austin Independent School District - Austin, MN
August 2022 to Present
Help students in the class learn daily assignments. Assist teachers with projects the students are working on.
Patient Service Representative
Olmsted Medical Center - Rochester, MN
April 2022 to July 2022
Check patients in for appointments, verified demographics, answer phones, room patients Desk Operations Specialist
Mayo Clinic - Rochester, MN
October 2011 to February 2022
Checked patients in for appointments, took insurance information, ordered supplies for department, stocked rooms, answered questions and phones. Multi tasked. CNA - Certified Nursing Assistant
St Marks Lutheran Home - Austin, MN
May 1994 to November 2001
Performed daily cares on residents. Made sure the residents got exercise. Got their meals to them. Toileted the residents that needed help.
Education
Associate's degree in Undecided
RCTC - Rochester, MN
September 2019 to May 2020
High school diploma or GED
Southland High School - Adams, MN
September 1989 to May 1993
Skills
• Microsoft Excel
• Employee Orientation
• Data Entry
• Microsoft Office
• Research
• Freight Experience
• Medical Terminology
• Vital Signs
• Epic
• HIPAA
• Medical Office Experience
• Customer service
• Insurance Verification
• Medical Scheduling
• Anatomy Knowledge
• Medical Records
• Medical Billing
• Patient Care
• Laboratory Experience
• Clerical Experience
• Computer literacy
Certifications and Licenses
BLS Certification
Additional Information
Medical Terminology
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