Customer Service Representative
Resume:
Ebony Royal
Dallas, Texas **217
************@*****.***
EDUCATION:
PCI Health Training Center 12/20-Present
Dallas, Texas
HSD
MOA Certification
PROFESSIONAL EXPERIENCE:
Positive Home Health Agency 04/19/21-Present
Plano, Texas
Office Clerk: Written and Verbal Communication skills, following complex instructions, managing multiple tasks, performs a variety of secretarial and administrative duties in accordance with established policies, procedures, systems, guidelines and objectives, preserve the company’s records and manager paperwork effectively, assist with archiving of employee files, and help other workers find documents and files.
Imperial Security 07/16-12/20
Fort Worth, Texas
Level II Security: Written and Verbal Communication skills, following complex instructions, interpersonal skills, Knowledge of Security Operations and Procedure, managing multiple tasks, Knowledge of Basic Security and Fire Inspection Procedures, patrolling, dependability, integrity and professionalism.
Teleperformance 06/13-07/16
Dallas, Texas
Customer Service Representative: Greeted and assisted instructors with adding students to classes, groups, and organizations. Placing students in proper online classes.
CLINICAL SKILLS:
Vital Signs
CPR
ADMINISTRATIVE SKILLS:
Customer service Phone Skills Medical Terminology HIPAA Patient Scheduling Charts/Filing Medical Ethics Microsoft Office ICD10/CPT Coding Insurance Verification Collections Billing EOB/RA
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