Ramiro Villalobos

Sedona, AZ *****

ad1r02@r.postjobfree.com

+1-928-***-****

I have been in hospitality business for over 20 years and truly love it from the heart Willing to relocate: Anywhere

Work Experience

Server/Bartender

Mariott - Sedona, AZ

February 2022 to Present

Attending guests making there stay remarkably incredible General Manager

Los Rosales Mexican Restaurant - Sedona, AZ

February 2003 to Present

Server manager opening closing restaurant schedules inventory making deposits etc.

• Managed shifts

• Handled day-to-day operations

• Made daily deposits

• Assured customer satisfaction at all times

• Kept sales volume high by backtracking previous years

• Trained servers supervisors

Server

Gerardos italian kitchen - Sedona, AZ

Present

Customer service going above and beyond to satisfy guests needs Construction Laborer

Morris co - Sedona, AZ

February 2018 to April 2021

Laborer footings cement windows etc

Server

Mariposa Latin Inspired Grill - Sedona, AZ

February 2016 to April 2018

Serving guests and exceeding expectations making sure guests are pleased and served in timely manner always made sure they will return after a delightful experience General Manager

El Charro Café - Flagstaff, AZ

February 2010 to February 2012

Overseeing daily functions schedules inventory labor costs etc Manager

Tamale mamas - Sedona, AZ

April 2006 to January 2007

Inventory schedules overseeing daily functions

Banquet Assistant Manager

Enchantment Resort - Sedona, AZ

May 2003 to March 2004

Overlooking daily events set up bartend serve and turn down daily banquet functions Education

Bachelor's degree in Hotel and Restaurant Management Northern Arizona University - Flagstaff, AZ

May 2002 to May 2006

hotel and restaurant management

northern Arizona university

Skills

• Bilingual Spanish (10+ years)

• Athletic

• Inventory Management

• Payroll

• Scheduling

• Team Building

• Training

• inventory

• Restaurant Management

• Management

• Bartending

• Supervising Experience

• POS

• Restaurant Experience

• Food Service

• Serving Experience

• Shift Management

• Retail Sales

• Host/Hostess

• Microsoft Word

• Food Preparation

• Banquet Experience

• Microsoft Excel

• Leadership

• Warehouse experience

• Quality control

• English

• Cash handling

• Tractor-trailer

• Flatbed

• Catering

• Guest services

• Landscaping

• Mentoring

• Microsoft Access

• Computer literacy

• Driving

• Upselling

• Delivery driver experience

• Training & development

• Hotel experience

• Analysis skills

• Windows

• Construction

• Supply chain

• Continuous improvement

• Operations management

• Employment & labor law

• Financial report writing

• Human resources

• Janitorial experience

• Succession planning

• HRIS

• Manufacturing

• Production planning

• Military Experience

• Construction (4 years)

• Horizontal drilling

• Documentation review

Military Service

Branch: united States Marine Corps

Service Country: United States

Rank: E3

June 2000 to June 2003

Awards

employee of month 6 times

2010

Employee of the month throughout my career six or more times Certifications and Licenses

Food Handler Certification

Secret Clearance

Bartender License

Top Secret Clearance

TABC Certified

Forklift Certification

Assessments

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

General manager (hospitality) — Proficient

November 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Bartending — Proficient

September 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

veterans group

Present

Veterans who council each other and help each other through adapting to civilian life.

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