Kwasi Danyo
**** ********* ***** **********, ** *2306
703-***-**** *************@*****.***
Education & Licenses
VIRGINIA SECURITY OFFICER CORE SUBJECTS May 2022
WORLD IMPART BIBLE COLLEGE May 2016
SALEM SENIOR HIGH SCHOOL September 2000
Experience
Allied Universal Security Services Alexandria, VA
Behavioral Health Officer May 2022– Present
Implement and maintain a secure environment within the behavioral health unit to ensure the safety and well-being of patients, staff, and visitors
Utilize de-escalation techniques and conflict resolution skills to manage challenging and potentially volatile situations, minimizing risk and maintaining a calm and controlled environment
Apply crisis intervention techniques and knowledge of mental health dynamics to effectively support individuals in distress and contribute to their well-being
Draft accurate and detailed incident reports, documenting all security-related activities, and ensuring compliance with hospital and regulatory policies
Sweet-Art Co LTD Accra, Ghana
Shift Supervisor June 2019 – January 2022
Provided operational support to the facility with alarm responses, and maintained reporting via the Sierra Incident Manager ticketing system
Monitored security system and inspected all devices and cameras for functionality and connectivity
Conducted training for new officers at the facility, performed attendance checks, uniform checks, and post equipment check
Managed and updated weekly shift schedule, and assisted officers with payroll discrepancies and paid time off requests
BHG WAREHOUSE Accra, Ghana
Security Officer January 2018 – May 2019
Provided management with full updates on the daily activities and security incidents
Performed regular patrol and monitoring of activities on the company’s premises to prevent crime and provide a safe and secure environment
Controlled the entry and exit of personnel, guests, and vehicles by company-established protocol
Investigated and took appropriate lawful action as authorized by the corporate policy on accidents and incidents
Skills
Access Control Customer Service Device Audit Incident Report Writing Intrusion Detection
Languages: Twi (Proficient) Ewe (Proficient)