Data Entry Customer Service
Resume:
TERRY N. PARKER
**** ***** ** ***** ****** Rock Ar
*************@*****.***
Multi-faceted, efficient and reliable professional with 16 years of experience in delivering and customer service skills. I bring seven years of supervision and data entry. My personal values are aligned when it comes to professionalism, integrity and leadership while bringing new ideas and being open minded to change and always adding input with guaranteed perfect results. I can be trusted to do any task with little or no supervision. Very dedicated to the company’s and its vision to grow in revenue and production. and smart and hard working skills at any job set before me.
Experience:
United Parcel Service UPS- Driver Supervisor
January 2023- April 2023
● Supervised 65 to 80 professional drivers, maintained a safe and very productive environment.
● Worked closely with IT to ensure drivers routes are doable in a timely manner.
● Endured extensive safety training, driver training, and certified driver instructor. Train with many different programs, tracking, payroll, problem solver, very flexible in every job and task set before Terry.
● Reinforcing safety, service and integrity. Being openly and willingly to work with every employee to improve service. With in the 4 months of supervision my numbers was very impressive due to dedication and smart work.
United Parcel Service UPS — Professional Delivery Service Provider September 22, 2014 - December 2022
● Providing first class service to residential, small, and large businesses in a safe and timely manner.
● 4 years dedicating and working on the Safety Committee, implementing CHARGETawareness safety to employees.
● Worked with the management team to make Orion more efficient and reduce miles and improve trace
● Servicing directy with clients from diverse socioeconomic, culture, and ethnic backgrounds.
FedEx — Professional Delivery Driver
March 2011- August 2014
● Servicing customers training fifteen to twenty employees
● Working closely with management to build routes and implement safety
● Brought helpful resources to the company to improve professionalism Cintas — Professional Service Provider /Delivery driver October 2009- October 2010
● Professional service provider
● Garment inventory control, ensuring vendors are satisfied while maintaining a safe a professional behavior.
● Worked with different departments, Uniform, Dust, First Aid while learning different aspects of the company.
EDUCATION
● Oklahoma State University-Okmulgee, Oklahoma
General education/ Business
SKILLS
● Certified Driver Instructor
● Payroll
● Microsoft office Suite 12+ years; powerpoint, excel, Orien Trace, Route scheduling, time management.
● Social development
AWARDS
● Sixteen years of safe driving
● Certified Driver Trainer UPS
● Four years Wellness Coordinator UPS
● 3 time Employee of the Year FedEX
● Safety Team Member UPS ( Seven years active member)
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