Customer Service Team Members
Resume:
Mustafa Karimi
Delta, BC
*******.*********@*****.***
Objective: Motivated and dedicated professional seeking a challenging position in a warehouse environment as a laborer or salesperson. Offering a strong work ethic, excellent organizational skills, and a proven track record of delivering exceptional customer service.
HIGHLIGHTS OF QUALIFICATION
- Proficient in office software, including Microsoft Word, Excel, and PowerPoint.
- Excellent organizational and time management skills, ensuring tasks are completed efficiently.
- Strong interpersonal and communication skills, enabling effective collaboration with team members and customers.
- Ability to work under pressure and meet tight deadlines while maintaining attention to detail.
- Bilingual: Fluent in English, Dari and Urdu.
WORK EXPERIENCES
Photographer/Salesperson
Ram Prakash Photography Centre, Kabul, Afghanistan 2018-2022
- Demonstrated expertise in capturing high-quality photographs and providing exceptional customer service to clients.
- Utilized strong interpersonal skills to establish and maintain positive relationships with customers, resulting in increased sales and customer satisfaction.
- Assisted in managing the store's inventory, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to organize and execute promotional events to attract new customers.
Sales Officer
Etisalat Telecommunications Mawala Company, Kabul, Afghanistan
2016-2018
- Developed and implemented effective sales strategies to achieve company targets and increase revenue.
- Conducted market research to identify potential customers and expand the customer base.
- Built and maintained strong relationships with clients, providing them with personalized service and addressing their needs and concerns.
- Prepared and delivered sales presentations to prospective clients, highlighting the benefits and features of the company's products and services.
Labor Worker
GPELS Logistic Company, Kabul, Afghanistan
2014-2016
- Performed physical tasks such as loading, unloading, and organizing goods in a fast-paced warehouse environment.
- Followed safety protocols and maintained a clean and organized workspace to ensure a safe working environment.
- Collaborated with team members to meet daily production targets and deadlines.
- Operated various equipment, such as forklifts and pallet jacks, in a safe and efficient manner.
EDUCATION
-High school diploma, Afghanistan – 2012
References available upon request.
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